Overall Satisfaction
Community Profile
Akel Homes is a boutique semi-custom homebuilder based in South Florida. Founded by Ramsey Akel and led by his son, Alexander Akel, the Akel family has built and sold thousands of residences over the past thirty years.
We build where you want to live, in premier locations close to fine dining, shopping, nightlife, recreation, education and transportation. Communities are master planned to bring out the best of Florida living – glistening lakes, stunning open spaces and world class resort-style amenities.
Driving Directions
Request More Info
MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Palm Beach Gard, FL, on Apr 15, 2025
[name removed] is great, communicates quickly and easily. [name removed] has been good since moving in.
Palm Beach Gard, on May 12, 2025
Some of the finish work was not a 10 out of 10. Interior paint job was not well- done.Example- every outlet & receptical cover was painted in - not removed prior to painting. Under various degrees of sunlight - you can see blemishes in paint and sheetrock seams.
Palm Beach Gard, on May 18, 2025
Loved the overall experience. From the sales to construction to the post construction repairs, the team has been magnificent. One issue I have, and I know it may be small to everyone else, but it is a big problem for me, is that the regular bathroom fans are exceptionally loud and basically unusable. An embarrassing install for a quality home indeed. I asked for a change of these fans and was told that was not possible even though the installed primary bathroom fan is appropriately quiet (so materials are available).
Palm Beach Gard, FL, on Apr 15, 2025
I expected our home to be ready closer to December-January, felt my home was delayed while catching up other projects when it could have made that date. This caused some work challenges that were difficult to work thru as I wouldn’t have chosen to build new had I truly expected it would take until March. Closing attorney, date setting, expectations in general about closing were like pulling teeth and it puts a damper on the job [name removed] does up front to build excitement.
Palm Beach Gard, on Apr 29, 2025
HOA and lawn care needs better communication and service
Palm Beach Gard, on May 04, 2025
The customer service team with Akel is top notch. Any issues that have occurred were taken care f in a very timely manner
Palm Beach Gard, on Mar 11, 2025
I have liked Akel homes responsiveness to all issues in the house and the neighborhood
Palm Beach Gard, FL, on Apr 15, 2025
Home quality overall is good. The reason it’s not great is the Sheetrock finishing is poor. I paid an upgrade to gave to my ceilings finished appropriately and between the ceiling and walls I have many waves and blemishes. I expected to repaint my living area and contractors are unwilling to put eggshell paint due to the finish quality. With a child and two dogs, I paid well above what should cover a flawless finish. A level 5 finish cost less. Overall, your staff is good. They work through challenges and are friendly, just expected more with the price per sq ft. Other challenges include Envira having only 1 star reviews, bad choice of gate service. Landscaping issues have been rampant. The development should be meticulously maintained and it’s far from it - ant mounds, bad edging, weeds, lacking mulch. My overall grade of the property management at this point would be a 1. Asking for patience from us as they work through their failures and showing no patience to homeowners as we move in.
Palm Beach Gard, on Apr 12, 2025
We really appreciated the attention to detail and the quality of the homes. The team was responsive and supportive throughout the process, which made my experience enjoyable. The communication was consistent regarding timelines. Overall, it was a positive experience, and I would recommend them to others.
Palm Beach Gard, FL, on Apr 15, 2025
Traffic is a little tough. I think more needs to be done to improve the sites appearance for the early buyers. Delays repairing the front entrance post storm are unnecessary and having half of the gas lit each night is a slap in the face to those paying the bills. The state of the development should simple be better to accommodate kids and dogs which were are attraction for us. Not to mention the unsightly mound of dirt we now have to stare at next door.
Palm Beach Gard, on Feb 12, 2025
I like their people, quality and follow up if / when issues arise.
Palm Beach Gard, on Feb 07, 2025
Felt like I bought a custom home. Truly treat you like family. Staff is professional, knowledgable and personal. Rest of team is amazing as well.
Palm Beach Gard, on Jan 22, 2025
The [name removed] is very organized and always ready to answer any questions
Palm Beach Gard, on Jan 12, 2025
Excellent and timely feedback with repair arrangements.
Palm Beach Gard, FL, on Mar 02, 2025
There was absolutely nothing we were dissatisfied with throughout the entire process. Every aspect exceeded our expectations!
Palm Beach Gard, on Dec 04, 2024
When I have any problems, they are quickly resolved
Palm Beach Gard, FL, on Mar 02, 2025
The community has been welcoming and it’s a beautifully designed and well maintained community!
Palm Beach Gard, on Oct 14, 2024
The responsiveness and willingness to resolve issues in a timely manner.
Palm Beach Gard, FL, on Mar 02, 2025
We are extremely satisfied with the entire process from the signing of the contract to move-in. The communication was clear and timely. The project was completed on time, and the quality of work exceeded our expectations. Our home was emasculate and the final result was impeccable. Overall, it was a very smooth and enjoyable experience.
Palm Beach Gard, FL, on Mar 02, 2025
I’ am extremely pleased with the builder’s work, as they exceeded all my expectations. From start to finish, the quality, attention to detail, and professionalism were outstanding. They went above and beyond to ensure every aspect of the project was completed to the highest standard. I couldn’t be more satisfied with the results and would highly recommend their services. Thank you to the entire Akel team!
Palm Beach Gard, FL, on Feb 21, 2025
very nice and professional staff. all issues were addressed quickly and professionally.
Palm Beach Gard, FL, on Feb 17, 2025
My home is beautiful but the appliances still are not working. During the walthrough we were told that in no time the appliances will be fixed. It is one month in and we can't do laundry due to the laundry machine not working. I have young children who go to school and I have been going to friend's to do washing and drying. Please let's get that fixed. Thank you
MOST RECENT 15 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Palm Beach Gard, FL, on Apr 15, 2025
[name removed] is great, communicates quickly and easily. [name removed] has been good since moving in.
Palm Beach Gard, FL, on Apr 15, 2025
I expected our home to be ready closer to December-January, felt my home was delayed while catching up other projects when it could have made that date. This caused some work challenges that were difficult to work thru as I wouldn’t have chosen to build new had I truly expected it would take until March. Closing attorney, date setting, expectations in general about closing were like pulling teeth and it puts a damper on the job [name removed] does up front to build excitement.
Palm Beach Gard, FL, on Apr 15, 2025
Home quality overall is good. The reason it’s not great is the Sheetrock finishing is poor. I paid an upgrade to gave to my ceilings finished appropriately and between the ceiling and walls I have many waves and blemishes. I expected to repaint my living area and contractors are unwilling to put eggshell paint due to the finish quality. With a child and two dogs, I paid well above what should cover a flawless finish. A level 5 finish cost less. Overall, your staff is good. They work through challenges and are friendly, just expected more with the price per sq ft. Other challenges include Envira having only 1 star reviews, bad choice of gate service. Landscaping issues have been rampant. The development should be meticulously maintained and it’s far from it - ant mounds, bad edging, weeds, lacking mulch. My overall grade of the property management at this point would be a 1. Asking for patience from us as they work through their failures and showing no patience to homeowners as we move in.
Palm Beach Gard, FL, on Apr 15, 2025
Traffic is a little tough. I think more needs to be done to improve the sites appearance for the early buyers. Delays repairing the front entrance post storm are unnecessary and having half of the gas lit each night is a slap in the face to those paying the bills. The state of the development should simple be better to accommodate kids and dogs which were are attraction for us. Not to mention the unsightly mound of dirt we now have to stare at next door.
Palm Beach Gard, FL, on Mar 02, 2025
There was absolutely nothing we were dissatisfied with throughout the entire process. Every aspect exceeded our expectations!
Palm Beach Gard, FL, on Mar 02, 2025
The community has been welcoming and it’s a beautifully designed and well maintained community!
Palm Beach Gard, FL, on Mar 02, 2025
We are extremely satisfied with the entire process from the signing of the contract to move-in. The communication was clear and timely. The project was completed on time, and the quality of work exceeded our expectations. Our home was emasculate and the final result was impeccable. Overall, it was a very smooth and enjoyable experience.
Palm Beach Gard, FL, on Mar 02, 2025
I’ am extremely pleased with the builder’s work, as they exceeded all my expectations. From start to finish, the quality, attention to detail, and professionalism were outstanding. They went above and beyond to ensure every aspect of the project was completed to the highest standard. I couldn’t be more satisfied with the results and would highly recommend their services. Thank you to the entire Akel team!
Palm Beach Gard, FL, on Feb 21, 2025
very nice and professional staff. all issues were addressed quickly and professionally.
Palm Beach Gard, FL, on Feb 17, 2025
My home is beautiful but the appliances still are not working. During the walthrough we were told that in no time the appliances will be fixed. It is one month in and we can't do laundry due to the laundry machine not working. I have young children who go to school and I have been going to friend's to do washing and drying. Please let's get that fixed. Thank you
MOST RECENT 15 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Palm Beach Gard, on May 12, 2025
Some of the finish work was not a 10 out of 10. Interior paint job was not well- done.Example- every outlet & receptical cover was painted in - not removed prior to painting. Under various degrees of sunlight - you can see blemishes in paint and sheetrock seams.
Palm Beach Gard, on Apr 29, 2025
HOA and lawn care needs better communication and service
Palm Beach Gard, on Apr 12, 2025
We really appreciated the attention to detail and the quality of the homes. The team was responsive and supportive throughout the process, which made my experience enjoyable. The communication was consistent regarding timelines. Overall, it was a positive experience, and I would recommend them to others.
Palm Beach Gard, on Feb 12, 2025
I like their people, quality and follow up if / when issues arise.
Palm Beach Gard, on Feb 07, 2025
Felt like I bought a custom home. Truly treat you like family. Staff is professional, knowledgable and personal. Rest of team is amazing as well.
Palm Beach Gard, on Jan 22, 2025
The [name removed] is very organized and always ready to answer any questions
Palm Beach Gard, on Jan 12, 2025
Excellent and timely feedback with repair arrangements.
Palm Beach Gard, on Dec 04, 2024
When I have any problems, they are quickly resolved
MOST RECENT 15 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Palm Beach Gard, on May 18, 2025
Loved the overall experience. From the sales to construction to the post construction repairs, the team has been magnificent. One issue I have, and I know it may be small to everyone else, but it is a big problem for me, is that the regular bathroom fans are exceptionally loud and basically unusable. An embarrassing install for a quality home indeed. I asked for a change of these fans and was told that was not possible even though the installed primary bathroom fan is appropriately quiet (so materials are available).
Palm Beach Gard, on May 04, 2025
The customer service team with Akel is top notch. Any issues that have occurred were taken care f in a very timely manner