Homebuilder Ratings & Reviews

Olson Homes Reviews

510 Homeowner Reviews Completed Jan 2024 - Jul 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

La Habra, CA, on Jul 25, 2025

The team here at Olson walk is awesome we had the pleasure to be in touch in and talk basis with [name removed], [name removed], Jan, [name removed] almost every other day when we see them around and quite honestly we just appreciate how they take care of us and willing to take a few minutes of their busy schedule to educate and help us around with our house. [name removed] is the best he’s personally our go to guy when we need help and he’s always on top of anything!

5.0
Verified Homeowner
La Habra, CA, on Jul 23, 2025

I like how everything is smooth and how Olson Homes is prompt with our concerns and how we feel that they care for the homeowners. I also like how it brings the families together.

5.0
Verified Homeowner
Compton, CA, on Jul 22, 2025

The [name removed] staff was very courteous and helpful from start to finish.

5.0
Verified Homeowner
Compton, CA, on Jul 21, 2025

lots of meetings but i understand they’re necessary

5.0
Verified Homeowner
La Habra, CA, on Jul 20, 2025

Plumbing issue

4.8
Verified Homeowner
Compton, CA, on Jul 19, 2025

[name removed] and Jan were amazing during the process! Since we moved in, [name removed] has been very responsive and helpful! We are sure this was the right option for us!

4.9
Verified Homeowner
La Habra, CA, on Jul 14, 2025

Jan and [name removed] were very helpful and resourceful. They were always available when I reached out and tried their best to resolve any issues or concerns I came across.

4.9
Verified Homeowner
La Habra, CA, on Jul 07, 2025

It was a model that was well done, therefore didn’t have to do to much contract work. The upgrades were wonderful.

5.0
Verified Homeowner
La Habra, CA, on Jul 02, 2025

Very professional, answered questions and provided solutions to issues timely. Easy to reach and communicates well

4.7
Verified Homeowner
La Habra, CA, on Jun 22, 2025

Everything was seamless- especially being a new home buyer

5.0
Verified Homeowner
La Habra, CA, on Jun 11, 2025

follow up care has been excellent

5.0
Verified Homeowner
La Puente, CA , on Jun 11, 2025

The recent annual home inspection, I couldn’t be more satisfied. ,[name removed] was incredibly easy to communicate with responsive, clear, and professional from the start to finish. Excellent service all around!

4.7
Verified Homeowner
La Puente, CA , on Jun 10, 2025

I loved [name removed] and how they handle business and homeowners. [name removed] was great at communicating and made sure he took care of any issue I had. If I buy another home in the future I hope it’s an [name removed] home.

5.0
Verified Homeowner
La Puente, CA , on Jun 08, 2025

[name removed] made our experience the best we could have ever imagined after having a very stressful escrow thinking we made a mistake. Forever grateful for Mr [name removed].

5.0
Verified Homeowner
La Habra, CA, on Jun 05, 2025

Bery thorough check up

5.0
Verified Homeowner
Long Beach, CA, on Jun 05, 2025

Everyone from [name removed] has been a pleasure to work with!

5.0
Verified Homeowner
La Puente, CA , on Jun 05, 2025

I appreciate [name removed]’s commitment to check in with us throughout the year. It was pleasant to see them, reach out and schedule appointment appointments throughout the year of.

4.7
Verified Homeowner
La Habra, CA, on Jun 05, 2025

[Translated from KO] When a problem arose, they solved it right away and communication was fast.

4.4
Verified Homeowner
La Habra, CA, on Jun 04, 2025

As a first-time new homebuyer, I was initially worried that the purchasing process might be complicated. But to my surprise, everything went much more smoothly than I expected. The sales office agents were incredibly kind and explained everything clearly, which made the entire experience very positive. What impressed me most was how frequently we were updated throughout the construction process, which isn't something I experienced with other lenders. There were many opportunities for buyers to be involved along the way, and I really appreciated that. I also liked how well they explained how to take care of the home and how responsive they were in following up on any issues we had. Although there were a few issues regarding our home, I was very satisfied with the level of service and support. If I have the chance to purchase another new home in the future, I truly hope it will be with [name removed] again.

4.2
Verified Homeowner
La Habra, CA, on Jun 04, 2025

I've generally liked everything about experience with Olson Homes.

5.0
Verified Homeowner

Builder Profile

#1 Builder for Best Overall Customer Experience
2017-2018 & 2020!

Each Olson community starts with a simple question. How can we give homeowners the best quality of life possible? The answer starts with where we build. Committed to seeing the potential of the urban landscape, we re-entitle, rezone, and develop underutilized parcels, building energy-efficient homes that are close to jobs, key transportation links, and numerous recreational and entertainment options. Since most of our communities are in mature neighborhoods, they require minimal infrastructure, helping to keep construction costs low, taxes reasonable, and home prices attainable. Each Olson community name includes the word “walk” because our vision is for homeowners to be able to exit their front door and walk to shopping, restaurants, cafes, and schools, engaging with their neighbors and becoming part of the fabric of their cities.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.