Homebuilder Ratings & Reviews

Century Communities

Bay Area

394 Homeowner Reviews
Jan 2024 - Jul 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Bay Area Communities Map

 

Community Satisfaction Ratings

  • 27A Rialto @ 12-Bridges

    4.6

    Bay Area - 28 Homeowner Reviews

  • 27B - Millau @ 12-Bridges

    4.5

    Bay Area - 24 Homeowner Reviews

  • Cascade At Mission Falls

    4.8

    Bay Area - 22 Homeowner Reviews

  • Horizon At Cielo

    4.0

    Bay Area - 3 Homeowner Reviews

  • Meridian

    4.6

    Bay Area - 40 Homeowner Reviews

  • Monte Verde

    4.7

    Bay Area - 38 Homeowner Reviews

  • Park Place

    4.8

    Bay Area - 21 Homeowner Reviews

  • Parkside at the Rivers

    4.7

    Bay Area - 27 Homeowner Reviews

  • Promontory At Ridgemark

    4.7

    Bay Area - 44 Homeowner Reviews

  • SOMO, Harmony

    4.4

    Bay Area - 26 Homeowner Reviews

  • SOMO, Synergy

    4.4

    Bay Area - 25 Homeowner Reviews

  • Trailside at Rivers

    4.4

    Bay Area - 54 Homeowner Reviews

  • Villa Bellissima

    4.8

    Bay Area - 40 Homeowner Reviews

  • Vista II

    3.9

    Bay Area - 2 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Bay Area
Purchase Experience Testimonials from Real Homebuyers

Suisun City, CA, on Jul 24, 2025

[name removed] and [name removed] was the best people for the job, they made it seem less

4.5
Verified Homeowner
West Sacramento, CA, on Jul 21, 2025

[name removed] and [name removed] did a great job helping us through the process.

5.0
Verified Homeowner
West Sacramento, CA, on Jul 17, 2025

[name removed] and [name removed] were amazing to work with. I especially loved [name removed]'s ability to really understand our situation and connect with us emotionally. [name removed] has been fantastic. He really took the time to help us understand our home and has been right there with us as we moved in. I can't say enough good things about [name removed].

4.6
Verified Homeowner
West Sacramento, CA, on Jul 16, 2025

It was an amazing, streamline experience from beginning to end.

5.0
Verified Homeowner
Lincoln, CA, on Jul 15, 2025

All were excellent from the start of the process until the transition of house turn over.

5.0
Verified Homeowner
Manteca, CA, on Jul 12, 2025

[name removed] was extremely helpful throughout the process. He was always available whenever I needed support and made a strong effort to address any issues that came up. I truly enjoyed working with him.

4.6
Verified Homeowner
Lincoln, CA, on Jul 11, 2025

I had a very positive experience with Century Communities. From the initial browsing to closing day, the process was smooth and relatively stress-free. What I liked most was the transparency and responsiveness of their team. They kept me informed throughout each step and were quick to answer my questions, which gave me a lot of confidence as a first-time buyer. A huge part of that great experience was thanks to **[name removed], my Century Homes agent**, and his amazing team. [name removed] was knowledgeable, patient, and always willing to go the extra mile to make sure I felt comfortable and informed. He made the entire process feel personalized, and his professionalism gave me a lot of peace of mind. The home itself was well-designed, with a modern layout, quality finishes, and smart home features already included—like a video doorbell, smart thermostat, and garage opener. It felt like they really thought about convenience and everyday living when planning the space. What stood out most was the value. Compared to other builders in the same area, Century offered competitive pricing without cutting corners. My closing was on time, and any small cosmetic issues I flagged during the final walk-through were handled quickly under their warranty program. Overall, I felt supported from start to finish. I’d definitely recommend **Century Communities—and especially [name removed] and his team**—to anyone looking for a new construction home with great quality, fair pricing, and a professional, reliable builder experience.

5.0
Verified Homeowner
Suisun City, CA, on Jul 09, 2025

Smooth & Easy. Very approachable teams.

5.0
Verified Homeowner
Manteca, CA, on Jun 30, 2025

Easy to communicate with them, [name removed] agent really amazing person, helpful staff.

5.0
Verified Homeowner
Suisun City, CA, on Jun 30, 2025

Pros: The builder seemed eager to sell the home quickly and helped get me connected to their preferred lender for prequalification Cons: There were some miscommunications between the lender and builder at times and I don't like feeling like I have to consistently follow up and ask questions about information regarding the loan, dates and timelines. This information should be transparent. 2- the touch up paint job done post walk through was horrible on the interior of the house. I had budgeted to re-paint the entire interior anyway but flat paint was applied in bathroom and kitchen areas, also the paint colors from wall to wall seem to vary and be inconsistent on different walls in the same room

3.2
Verified Homeowner
Sacramento, CA, on Jun 22, 2025

[name removed] and [name removed] help me to resolve issues quickly

4.6
Verified Homeowner
Lincoln, CA, on Jun 21, 2025

really liked responsiveness of sales and customer care teams which was immediate

4.8
Verified Homeowner
Lincoln, CA, on Jun 13, 2025

Kept all of their promises

5.0
Verified Homeowner
West Sacramento, CA, on Jun 13, 2025

The only complaint was the long loan qualifying process, otherwise it was seamless and smooth!

5.0
Verified Homeowner
Lincoln, CA, on Jun 10, 2025

Our PCO was somewhat stressful as a majority of them items had to be redone after closing as the repairs weren’t satisfactory the first time. [name removed] was awesome to work with. He went above and beyond, working on his days off and fighting for us to get the best deal possible. He also helped to ensure the repairs we requested were done correctly.

4.8
Verified Homeowner
West Sacramento, CA, on Jun 09, 2025

Liked: We had a wonderful experience working with our agent, [name removed]. She was incredibly professional, friendly, and accommodating throughout the entire process. As we were relocating from [name removed], she made sure our limited visits were productive and efficient, which we greatly appreciated. Disliked: This is the third home we've built, and unfortunately, we aren't thrilled by the amount of trash left about by the construction crew. Part of the daily clean up should include picking up trash.

5.0
Verified Homeowner
Rohnert Park, CA, on Jun 09, 2025

First night in had a huge water leak from upstairs shower rushing down from ceiling vents and lights. When it came time to fix the issue the century decided to go the cheapest route and only patch up the 2 holes where they cut in order to ventilate area. 10 days we had workers and fans only to find out they will not be replacing the entire area damaged by water but only small areas. This is ridiculous a brand new home on our 1st night.

1.6
Verified Homeowner
Suisun City, CA, on May 30, 2025

Mine was a contingent sale and the buyers closed on Friday but did not disburse until Monday. I had to wait until my deed was recorded which was in the afternoon before I could pick up my keys. I understand the legality, but I felt like I should have been able to get keys when the funds were confirmed because we literally had 5 hours to move everything out of my old house.

5.0
Verified Homeowner
Suisun City, CA, on May 29, 2025

nothing

4.8
Verified Homeowner
Manteca, CA, on May 29, 2025

[name removed] was so great and [name removed]( lender ) also helped us to move the process quick and smooth

5.0
Verified Homeowner