Homebuilder Ratings & Reviews

Century Communities Reviews

7,896 Homeowner Reviews Completed Jan 2024 - Jul 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

Location Map

 

Satisfaction Ratings by Location

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Dawsonville, GA, on Jul 25, 2025

I like to people working for centuries, including sales, builder representative and the warrantee guy. They are the best employees a company can have: patient, enthusiastic, listening, and problem solving. The employees I met during my purchase experience made me to choose centuries community instead of others.

4.8
Verified Homeowner
Palm Coast, FL, on Jul 25, 2025

[name removed] was extremely professional and helpful. On the walk through he was very thorough. He discussed the entire home with us and answered all of our questions. [name removed] and the sales office was very helpful. Taking time to show us the model and give us our options as far as sites available.

4.8
Verified Homeowner
Aurora, CO, on Jul 25, 2025

Loan process

5.0
Verified Homeowner
Aurora, CO, on Jul 25, 2025

The most important part was the walk-through and [name removed] made it 100% satisfactory. This is our third home purchase and he went above and beyond and explaining everything to us.

5.0
Verified Homeowner
Commerce City, CO, on Jul 25, 2025

What I liked most about my purchase experience was how professional, communicative, and helpful Century Communities was throughout the entire process. They were incredibly knowledgeable and worked seamlessly with me, my broker, and my real estate agent to make sure everything went smoothly. One of the biggest factors that attracted me to the sale was the $30,000 in concessions they offered, which made a huge difference. From start to finish, Century Communities made me feel supported and confident in my decision. Also, they were extremely positive, transparent, and honest about the process which put me to ease and made me feel hopeful as I was very nervous.

5.0
Verified Homeowner
Fresno, CA, on Jul 25, 2025

I enjoyed the support from everyone.

5.0
Verified Homeowner
Commerce City, CO, on Jul 25, 2025

Just the back and forth of being told I can get the 3-2-1 buy down but then being told no by the lender because they stated that other parties of century may not know how it actually works. I was told I would have that buy down and paid my earnest fee then they said no because of the closing costs being covered. I think the communication on buy downs should be done by the correct party before the customer starts the paperwork so there are no blind sides during the contract to move in process.

4.6
Verified Homeowner
Broomfield, CO, on Jul 25, 2025

Our sales representative left right after I signed the contract, which made it a bit difficult to finish resolving areas on the house we had discussed

3.9
Verified Homeowner
San Antonio, TX, on Jul 25, 2025

Nothing

5.0
Verified Homeowner
Sherrills Ford, NC, on Jul 25, 2025

What I really liked was the quality of the home with quartz countertops and being a smart home. I really liked all the people that I interacted with starting with [name removed] then with [name removed] who was very attentive and knowledgeable. I was pleased with how welcoming they were to my realtor especially with me being from out of state it was much easier working through my realtor. Everyone has been very nice and attentive with any issues being resolved promptly and thoroughly.

5.0
Verified Homeowner
Suisun City, CA, on Jul 24, 2025

[name removed] and [name removed] was the best people for the job, they made it seem less

4.5
Verified Homeowner
Conroe, TX, on Jul 24, 2025

Inspire home loan officer and make ready process with the construction manager was filled with frustration and nightmares. Was afraid to communicate to them sometimes. [name removed] did a great job.

2.2
Verified Homeowner
Everett, WA, on Jul 24, 2025

I was told the Garage door noise would be fixed during pre walk through but after moving in I was told it does not come under warranty. There was no attempt made to fix. My brand new homes garage has loud noise while closing/opening

4.2
Verified Homeowner
San Marcos, TX, on Jul 24, 2025

It was wonderful to be kept updated throughout the process!

5.0
Verified Homeowner
Willis, TX, on Jul 24, 2025

The contract part was great. The walk through went good. Found a lot of things that was wrong with the house. Only thing that was fixed was the paint. The drainage in the back yard was never fixed and was told it would not be fixed and I had to pay to fix it. Cabinet work was not fixed before move in. Found the wiring for the smart home was not in the installed. When they came to fix that they had punched over 20 holes in my wall to find the wiring. Then had to wait over a week to have the wall fixed. Then I found out there is sprinkler system is missing heads in the system. Also my A/C system is not working. To where I have rooms that are hotter then the rest. Still not fixed.

2.6
Verified Homeowner
Commerce City, CO, on Jul 24, 2025

Awesome experience over all from start to finish, great experience buying my new home with Century

5.0
Verified Homeowner
Bryan, TX, on Jul 23, 2025

The whole team was amazing! Very helpful went above and beyond

5.0
Verified Homeowner
Crosby, TX, on Jul 23, 2025

[name removed] was instrumental and real help with the inspection process. A big help thank you.

5.0
Verified Homeowner
Maricopa, AZ, on Jul 22, 2025

[name removed] our Sales Representative was great!

4.7
Verified Homeowner
Magnolia, TX, on Jul 22, 2025

I liked the sales rep and her willingness to make sure everything would work out how we wanted. I disliked the inflexible nature of scheduling walk-throughs and other key milestones.

4.5
Verified Homeowner

Builder Profile

Century Communities logo
info@centurycommunities.com

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

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Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.