Homebuilder Ratings & Reviews

Century Communities

Washington

357 Homeowner Reviews
Jan 2024 - Jul 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Washington Communities Map

 

Community Satisfaction Ratings

  • Alpine Estates

    4.5

    Washington - 42 Homeowner Reviews

  • Bluffs at Whiskey Ridge

    4.7

    Washington - 19 Homeowner Reviews

  • Cantergrove At Long Lake

    4.2

    Washington - 1 Homeowner Reviews

  • Canyon Ridge Estates

    4.4

    Washington - 20 Homeowner Reviews

  • Cobble Hill

    4.8

    Washington - 16 Homeowner Reviews

  • Encore At Rose Hill

    4.6

    Washington - 2 Homeowner Reviews

  • Glennwood

    4.6

    Washington - 25 Homeowner Reviews

  • Horizon At Semiahmoo

    4.5

    Washington - 12 Homeowner Reviews

  • Lakeside Estates Duplex

    3.8

    Washington - 10 Homeowner Reviews

  • Lakeside Estates SFD

    5.0

    Washington - 5 Homeowner Reviews

  • Lakeview Terrace

    4.8

    Washington - 5 Homeowner Reviews

  • Liberty Bay Vista

    4.9

    Washington - 9 Homeowner Reviews

  • Long Lake Meadows SFA

    3.6

    Washington - 3 Homeowner Reviews

  • Long Lake Meadows Sfd

    3.9

    Washington - 7 Homeowner Reviews

  • McCormick Trails

    4.3

    Washington - 6 Homeowner Reviews

  • McCormick Village

    4.8

    Washington - 14 Homeowner Reviews

  • Mountain View Meadows

    4.7

    Washington - 22 Homeowner Reviews

  • Pattison Place

    4.7

    Washington - 5 Homeowner Reviews

  • Pines At Sunrise

    4.4

    Washington - 54 Homeowner Reviews

  • Riverbend Landing

    4.7

    Washington - 18 Homeowner Reviews

  • Sinclair Ridge

    4.8

    Washington - 9 Homeowner Reviews

  • The Classic Enclave

    4.6

    Washington - 4 Homeowner Reviews

  • The Diamonds at Whiskey Ridge

    4.2

    Washington - 41 Homeowner Reviews

  • Uplands 40s

    4.9

    Washington - 3 Homeowner Reviews

  • Uplands 45s

    4.8

    Washington - 3 Homeowner Reviews

  • Uplands Alley

    5.0

    Washington - 1 Homeowner Reviews

  • Woodland Cove

    4.2

    Washington - 1 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Washington
Purchase Experience Testimonials from Real Homebuyers

Everett, WA, on Jul 24, 2025

I was told the Garage door noise would be fixed during pre walk through but after moving in I was told it does not come under warranty. There was no attempt made to fix. My brand new homes garage has loud noise while closing/opening

4.2
Verified Homeowner
Bremerton, WA, on Jul 12, 2025

Sales provided everything I asked for and answered all questions. Near the end felt a little like staff responsible were under a lot of stress/pressure seemingly due to being assigned too much work. Still everyone responded to issues or questions.

4.5
Verified Homeowner
Poulsbo, WA, on Jul 11, 2025

[name removed], [name removed] and [name removed] are terrific employees of your company. Time after time each of them in their capacity have solved issues during the process and always been calm, professional and treated us kindly and with respect. It has been such a surprise to work with a team that, while working for the builder, has also managed to be an advocate for the customer. This is a unique aspect of Century Communities you need to hold on to.

4.9
Verified Homeowner
Olympia, WA, on Jul 11, 2025

Construction progress udates and follow up routines.

4.9
Verified Homeowner
Marysville, WA, on Jul 09, 2025

Overall, the experience was good.

4.9
Verified Homeowner
Bremerton, WA, on Jul 07, 2025

The loan process was disjointed and difficult to move through. The loan agent and underwriting did not communicate effectively or efficiently with each other. Also, the mobile app for the loan company did not effectively or efficiently manage my uploaded supporting documents; I was requested to submit the same evidentiary documents multiple times over the 9 month process.

4.8
Verified Homeowner
Renton, WA, on Jul 05, 2025

On site staff - kevin is great to work with. [name removed] left the company towards the end of our closing so that wasn't great but the team managed it somehow. She was helpful and great work with in her time here. Agent who came to drop keys off to us was super helpful and went above and beyond.

4.7
Verified Homeowner
Bremerton, WA, on Jul 02, 2025

[name removed] was amazing walked us through the different models. Went over the different feuture options. Was always positive and helped us narrow down which site we wanted to build on.

5.0
Verified Homeowner
Bremerton, WA, on Jun 23, 2025

I did not like the lack of information up front. Communication lacked on the sales agent side. Documentation seemed to not entirely fit this community. On the plus side, [name removed] and [name removed] have been great. That side of the business communicates well.

3.9
Verified Homeowner
Puyallup, WA, on Jun 16, 2025

I don’t have anything like that.

5.0
Verified Homeowner
Bremerton, WA, on Jun 10, 2025

I liked that my home was available to move in when Century indicated.

5.0
Verified Homeowner
Olympia, WA, on Jun 06, 2025

Great communication, and easy step by step process of purchase.

4.3
Verified Homeowner
Puyallup, WA, on Jun 05, 2025

We’re first-time homebuyers, and we’re so glad that the whole process went smoothly. Big thanks to the builder for making everything seamless and stress-free. We truly appreciate the quality of the work and the professionalism throughout!

5.0
Verified Homeowner
Bremerton, WA, on Jun 04, 2025

A linen closet by master bathroom would be nice.

5.0
Verified Homeowner
Marysville, WA, on May 22, 2025

Likes: Sales experience with [name removed] was very good. Also, [name removed] was really good, [name removed] (for warranty) is also good. Lots, and home designs are also very good. Dislikes: Quality of the whole house is poor. Bad framing (eg window sizes not consistent, doors not snug, wall angles not correct. Materials used is not of good quality. Paint job very bad. Seems like a lot of corners were cut.

4.1
Verified Homeowner
Puyallup, WA, on May 16, 2025

The process of moving into my home was painless with minimal issues. I appreciated the communication from the listing agent, the building agents, the lenders and more. My agent and I were very impressed with the overall communication and professionalism of Century Homes and their lending teams.

4.3
Verified Homeowner
Everett, WA, on May 10, 2025

[name removed] and [name removed] have been very friendly and approachable , kudos to them for being great customer relationship managers. Thank you century for finding my dream home!

4.8
Verified Homeowner
Marysville, WA, on May 09, 2025

Nothing specific. [name removed] points and loan cost is more costly than local credit union quotes but the lender that I worked with [name removed] is an excellent person and went out of the way to get the rates matched by getting extra sellers credit at closing. He was very transparent from the beginning and made the entire loan process a breeze.

4.1
Verified Homeowner
Puyallup, WA, on May 05, 2025

Love the communication.

5.0
Verified Homeowner
Bremerton, WA, on May 04, 2025

Everyone involved with the process was extremely helpful and friendly

5.0
Verified Homeowner