Homebuilder Ratings & Reviews

Ideal Homes Reviews

514 Homeowner Reviews Completed Oct 2023 - Apr 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Community Satisfaction Ratings

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Edmond, OK, on Mar 31, 2025

I was satisfied with the communication and smooth process.

5.0
Verified Homeowner
Oklahoma City, OK, on Mar 26, 2025

I wish they would have power washed the outside of the home before move in. Plus there were some minor repairs and flaws that I think they should have caught and repaired before I moved in.

4.5
Verified Homeowner
Stillwater, OK, on Mar 26, 2025

Closing date changed and made it difficult for me to plan. I had to stay with a friend for a few weeks so that I had a place to stay. Other than that, the process of purchasing my home was quite enjoyable!

4.3
Verified Homeowner
Stillwater, OK, on Mar 19, 2025

Everyone was great to work with!

5.0
Verified Homeowner
Yukon, OK, on Mar 17, 2025

I loved everything about my purchase experience.

4.7
Verified Homeowner
Norman, OK, on Mar 17, 2025

Friendly, helpful staff and processes. Well-built home.

5.0
Verified Homeowner
Norman, OK, on Mar 16, 2025

The experience was excellent. They made you feel special and every step was very supportive and enjoyable. Highly recommend this community. Love. It!

5.0
Verified Homeowner
Yukon, OK, on Mar 14, 2025

When we were buying the house and first bought the house everything was excellent. However something broke down on coming back and finishing some things that were found during the walk through. That never happened. So we have some things that need to be taken care of and honestly we’ve been busy and haven’t pushed it but we still need to get it taken care of.

4.0
Verified Homeowner
Norman, OK, on Mar 09, 2025

It was an easy purchase we closed in time for me to get my rebate.

5.0
Verified Homeowner
Edmond, OK, on Mar 07, 2025

The experience was smooth and everyone we worked with was friendly and helpful.

5.0
Verified Homeowner
Yukon, OK, on Mar 07, 2025

Loved my builder, my designer, and my agent at ideal homes!

4.5
Verified Homeowner
Yukon, OK, on Mar 07, 2025

Dealing with the preferred lender was somewhat frustrating. I did have extenuating circumstances but it felt a little disorganized. Ideal was great through the process and very generous in making sure I could get the home. I am having some issues getting the home temperature to balance out. It's either hot or it's cold. It feels like the heat is escaping the home at a higher rate than what I've experienced in other homes. Other than that the home quality seems to be good for what it is but there are some simple things I think could clearly set Ideal apart from others. Consider insulting the garage, maybe sprinkler systems (even if front yard only), wire the home with more ethernet and actually complete the connections on either end(I should be able to plug and play). Overall I am happy with my purchase, and would certainly consider another Ideal home in the future.

4.9
Verified Homeowner
Yukon, Ok, on Mar 04, 2025

Ideal Homes has made buying a property in their neighborhood a breeze. Issues are addressed in a timely manner, and I feel like they value me as a customer/home owner.

5.0
Verified Homeowner
Oklahoma City, OK, on Mar 04, 2025

After moving in it was a bit confusing to figure out the mail situation as we didn't have a mail box but some homes on the street do have mail boxes. We now know where to get the our mail hut are still curious when or if we will have our private mail box built.

4.4
Verified Homeowner
Harrah, OK, on Feb 28, 2025

Literally, nothing. We had a number of special requests throughout the whole process and ever single one of them were met or exceeded.

5.0
Verified Homeowner
Washington, OK, on Feb 26, 2025

Walk through process; home is great

4.9
Verified Homeowner
Norman, OK, on Feb 16, 2025

We liked the friendly staff.

4.6
Verified Homeowner
Norman, OK, on Feb 14, 2025

I liked that there was always someone to contact when I had a question or needed assistance and they always responded quickly with good results.

5.0
Verified Homeowner
Stillwater, OK, on Feb 12, 2025

Everything was well organized and followed the schedule.

5.0
Verified Homeowner
Oklahoma City, OK, on Feb 12, 2025

I’m disappointed of how my attic was left. I hadn’t even got up there until a few days ago to store some paintings. The extra flooring/tile is everywhere. There was empty beer cans throughout. Modella to be specific. The tile is so heavy that I can barely even move the boxes. Trash everywhere. I was appalled…or let’s say I am appalled. Certainly someone higher up in management needs to inspect that area in each home before a buyer takes over. My first contact w Ideal Homes was [name removed]. She’s been a delight. She really sold me on the whole situation. She would have been so embarrassed if she would have seen the shape of my attic recently.

4.5
Verified Homeowner

Builder Profile

We save you money by innovating our own standard for energy efficiency that spans your entire home. We're the only builder in Oklahoma to guarantee our heating and cooling costs. If your usage exceeds our guarantee, we'll pay the difference. Our commitment to sustainability also extends into our communities where we continually innovate new ways to reduce our environmental impact.

We're recognized on a local and national level for being a builder with quality construction, cutting-edge technology, and our desire to push the envelope toward innovation and design. We provide our customers with the best homes in Oklahoma City, hands down

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.