Overall Satisfaction
Community Profile
Landsea Homes is a California based homebuilding operation with communities and homes in the U.S., Germany and China. We build a variety of home types that fit the diverse wants and needs of today’s homebuyers.
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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers
Waddell, on May 27, 2025
No complaints, just minor repairs for quickly finishing to meet deadlines
Waddell, on May 28, 2025
The rep was great in communication and providing great service.
Waddell, AZ, on May 01, 2025
I like how [name removed]'s treatment to her costumer, she's the best
Waddell, on May 12, 2025
I liked how quick they were to respond to any questions or issues I had with the home. Very diligent
Waddell, on Apr 25, 2025
Thank you so much [name removed] for always being on top of your stuff.
Waddell, AZ, on Apr 28, 2025
[name removed] made the home buying effort very easy. Was patient with questions and walkthroughs and ensured our confidence in the product we purchased.
Waddell, on May 09, 2025
I loved the experience of house shopping with [name removed] great quality homes and amazing people
Waddell, on Feb 28, 2025
The loand process was easy and amazing but the real issues started since I got my keys and all this problems started. The customer service experience hasn’t being the best and the issues I have had and have mmmm not sure ?? if they will be fixed
Waddell, on Apr 20, 2025
I disliked the loan process as I had to ask questions and was expected to send over documents with a short noticed. We liked working with [name removed], he was very helpful and made sure that everything was up to our standards. [name removed] was very helpful in the beginning when we started the process as well.
Waddell, AZ, on Dec 07, 2024
Everything was very simple and easy! The home was is great shape throughout our walkthrough and everything we noticed was fixed very quickly! We were impressed with how smooth everything went and how great the home is.
Waddell, on Mar 29, 2025
Many issues found wrong with the home and it is becoming such an inconvenience to have them fixed. We have to decide to either make a poor quality issue potentially worse or deal with the issue and move on. Many issues were found at closing and not addressed so now we are having to move our whole house around to have repairs.
Waddell, on Oct 09, 2024
Customer care has been great. The team is very responsive.
Waddell, on Mar 08, 2025
All is good, maybe more cleanliness and polishing in building homes and maintaining the community they build
Waddell, on Oct 02, 2024
Whenever we had questions, issues or concerns, everyone of the staff that was here within the community was very responsive. Even at yr end, the process was always responsive and worked around my schedule.
Waddell, on Jul 05, 2024
During the maintenance process, there was lack of clarity and expectations set were not met. We would take time off from work to be home for contracted companies to complete work and they didn't show up or the work was not completed and had to be rescheduled. [name removed] was rude and it takes a lot to have us feel that way about people. Things were scheduled without our consent and then an attitude was given when we said the dates had to be changed. The purchase of the home was wonderful. [name removed] is amazing and [name removed] at the mortgage company was the best.
Waddell, on Oct 05, 2024
So far so good. I am coming up in my six months inspection. We’ll see how it’s handle .
Waddell, on Sep 29, 2024
I dislike having to argue that the issues are actually issues when the rep tells me that’s normal in a house.
Waddell, on Sep 06, 2024
Haven't had any warranty issues, but the customer care experience has been nothing but fantastic!!!
Waddell, on Mar 04, 2024
I like how clear and sufficient the progress was. I loved the whole experience it was easy and we where left satisfied
Waddell, on Aug 08, 2024
The craftsmanship on the home could be improved. There were some things left undone like the weatherstrip for the front door so we were constantly getting dust and bugs in the house. The sealants around counters in the kitchen and bathroom, some were not completed. There were a lot of things that were missed and not finished.
Waddell, on Jan 06, 2024
My year end stuff is still not completed. As well as my bathroom mirrors that I've complained about from the beginning.
Waddell, on Jul 27, 2024
Fast response and they get my concerns solved efficiently
Waddell, on Dec 09, 2023
Let me start with the dislikes number one I had to ensure that my downstairs restroom was properly built which it was knots, and then they had placed a walk-in shower. When it was supposed to be a tub and a shower they went through the process of fixing it towards the end of closing, which meant that they cut out the back wall of my house and had to re-plaster it, which bothered me, secondly, I felt that I was promised things and was told to keep a note about the yearly walk-through and I did but a lot of the things that I had noted were not I guess fixable or whatever one specific thing I had called out when we did, the walk-through was the paint cracking in my home And I was told that it was probably just a use of cheaper paint and whatever well that’s not my problem and you know a year later still haven’t had it fixed supposed to have people out here towards the end of the month to do it, but it’s really convenient to know that they’re gonna just do touchup as opposed to paint the whole thing like they should . I love my home though, so the great thing is [name removed] open the door for me and my family to really fulfill and live our dream. I can deal with the small or little things here and there, but overall [name removed] provided me the ability to fulfill my dream, which I will be forever indebted.
Waddell, on Jun 02, 2024
The only problem we had was that our microwave has never worked since we first moved in day one. I was told there was nothing the builder could do about it. Other than that I have been satisfied with our experience.
Waddell, on Nov 29, 2023
There were some communication issues in the beginning where maintenance issues were concerned, that seems to have been worked out.
Waddell, on Mar 20, 2024
Quick response, great communication and fast to get issues resolved
Waddell, on Oct 03, 2023
*Everything* either out of plum, crooked, or poorly installed.
Waddell, on Mar 11, 2024
[name removed] has gone above and beyond to ensure my home and faily have been taken care of when it comes to my house. Because of him and [name removed] in general, I have done nothing but speak highly of what I've gone through.
Waddell, on Sep 09, 2023
Oh we pretty much disliked everything. There are ZERO 90° angles in this house, bows in the walls, the bathtubs aren’t level, the grout has had to be done several times due to it being done so poorly the first time and after it being fixed, cracks all in the ceilings, we can see where the seams of drywall meet, there’s stuff under our carpets so when we walk we feel rocks or hard pieces of things, in the transitions between carpet and tile in EVERY ROOM you can feel the staples. Very unprofessional repairmen/women, landscapers, and HOA people, and y’all charge WAY TOO MUCH for upgrades, especially for things that should be included. I can’t honestly believe this builder was named builder of the year. I don’t think we have one nice thing to say about this house.
Waddell, on Mar 04, 2024
[name removed] has been extremely helpful with any issues and is always checking in. I am very impressed with how attentive he is to our needs.
Waddell, on Aug 07, 2023
The craftmanship of my home was terrible. I had to work with warranty all year long to get things to be built and work right.
Waddell, on Oct 25, 2023
Took a while to receive the log in info for the warranty but luckily I haven’t needed it yet.
Waddell, on Jul 16, 2023
Closing process was not smooth, house wasn’t completed, workers on-site manager was rude.
Waddell, on Oct 09, 2023
the mice problem along the back wall is disconcerting that no one will provide pest control
Waddell, on Jul 03, 2023
too many issues with the hosue and it takes time to get anything done -- I am not happy with the overall quality of the house
Waddell, on Jun 16, 2023
The construction of our home was quite bad. We are still trying to get things fixed. The point of buying a new home was to get a problem free home that we could just move into. We have had trades out 44 days out of 365 days so far, with 2 more scheduled and more to come. That’s 12% of a year that we’ve had work being done on our house. Fortunately I work from home most days and can deal with the trades. Our customer service rep, [name removed], is great, but the sheer amount of issues on this home have made things awful for us. There seemed to be no oversight or pride in work when it was built. The largest fix is coming when they have to pull out half our kitchen to repair a wall - construction allowed a bad piece of wood that literally made a bowed wall on the outside and inside. I can put my hand behind the cabinet, it is so bowed. This should have been fixed by any of the various trades who ignored it when the house was built and now we have to endure moving everything to wait for a fix with a partially unusable kitchen. Based on [name removed] trades track record, most likely something will break when they remove the cabinets and granite and then we’ll have to deal with that.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers
Waddell, AZ, on May 01, 2025
I like how [name removed]'s treatment to her costumer, she's the best
Waddell, AZ, on Apr 28, 2025
[name removed] made the home buying effort very easy. Was patient with questions and walkthroughs and ensured our confidence in the product we purchased.
Waddell, AZ, on Dec 07, 2024
Everything was very simple and easy! The home was is great shape throughout our walkthrough and everything we noticed was fixed very quickly! We were impressed with how smooth everything went and how great the home is.
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Waddell, on May 27, 2025
No complaints, just minor repairs for quickly finishing to meet deadlines
Waddell, on May 09, 2025
I loved the experience of house shopping with [name removed] great quality homes and amazing people
Waddell, on Feb 28, 2025
The loand process was easy and amazing but the real issues started since I got my keys and all this problems started. The customer service experience hasn’t being the best and the issues I have had and have mmmm not sure ?? if they will be fixed
Waddell, on Oct 09, 2024
Customer care has been great. The team is very responsive.
Waddell, on Oct 05, 2024
So far so good. I am coming up in my six months inspection. We’ll see how it’s handle .
Waddell, on Sep 29, 2024
I dislike having to argue that the issues are actually issues when the rep tells me that’s normal in a house.
Waddell, on Sep 06, 2024
Haven't had any warranty issues, but the customer care experience has been nothing but fantastic!!!
Waddell, on Aug 08, 2024
The craftsmanship on the home could be improved. There were some things left undone like the weatherstrip for the front door so we were constantly getting dust and bugs in the house. The sealants around counters in the kitchen and bathroom, some were not completed. There were a lot of things that were missed and not finished.
Waddell, on Jul 27, 2024
Fast response and they get my concerns solved efficiently
Waddell, on Jun 02, 2024
The only problem we had was that our microwave has never worked since we first moved in day one. I was told there was nothing the builder could do about it. Other than that I have been satisfied with our experience.
Waddell, on Mar 20, 2024
Quick response, great communication and fast to get issues resolved
Waddell, on Mar 11, 2024
[name removed] has gone above and beyond to ensure my home and faily have been taken care of when it comes to my house. Because of him and [name removed] in general, I have done nothing but speak highly of what I've gone through.
Waddell, on Mar 04, 2024
[name removed] has been extremely helpful with any issues and is always checking in. I am very impressed with how attentive he is to our needs.
Waddell, on Oct 25, 2023
Took a while to receive the log in info for the warranty but luckily I haven’t needed it yet.
Waddell, on Oct 09, 2023
the mice problem along the back wall is disconcerting that no one will provide pest control
MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers
Waddell, on May 28, 2025
The rep was great in communication and providing great service.
Waddell, on May 12, 2025
I liked how quick they were to respond to any questions or issues I had with the home. Very diligent
Waddell, on Apr 25, 2025
Thank you so much [name removed] for always being on top of your stuff.
Waddell, on Apr 20, 2025
I disliked the loan process as I had to ask questions and was expected to send over documents with a short noticed. We liked working with [name removed], he was very helpful and made sure that everything was up to our standards. [name removed] was very helpful in the beginning when we started the process as well.
Waddell, on Mar 29, 2025
Many issues found wrong with the home and it is becoming such an inconvenience to have them fixed. We have to decide to either make a poor quality issue potentially worse or deal with the issue and move on. Many issues were found at closing and not addressed so now we are having to move our whole house around to have repairs.
Waddell, on Mar 08, 2025
All is good, maybe more cleanliness and polishing in building homes and maintaining the community they build
Waddell, on Oct 02, 2024
Whenever we had questions, issues or concerns, everyone of the staff that was here within the community was very responsive. Even at yr end, the process was always responsive and worked around my schedule.
Waddell, on Jul 05, 2024
During the maintenance process, there was lack of clarity and expectations set were not met. We would take time off from work to be home for contracted companies to complete work and they didn't show up or the work was not completed and had to be rescheduled. [name removed] was rude and it takes a lot to have us feel that way about people. Things were scheduled without our consent and then an attitude was given when we said the dates had to be changed. The purchase of the home was wonderful. [name removed] is amazing and [name removed] at the mortgage company was the best.
Waddell, on Mar 04, 2024
I like how clear and sufficient the progress was. I loved the whole experience it was easy and we where left satisfied
Waddell, on Jan 06, 2024
My year end stuff is still not completed. As well as my bathroom mirrors that I've complained about from the beginning.
Waddell, on Dec 09, 2023
Let me start with the dislikes number one I had to ensure that my downstairs restroom was properly built which it was knots, and then they had placed a walk-in shower. When it was supposed to be a tub and a shower they went through the process of fixing it towards the end of closing, which meant that they cut out the back wall of my house and had to re-plaster it, which bothered me, secondly, I felt that I was promised things and was told to keep a note about the yearly walk-through and I did but a lot of the things that I had noted were not I guess fixable or whatever one specific thing I had called out when we did, the walk-through was the paint cracking in my home And I was told that it was probably just a use of cheaper paint and whatever well that’s not my problem and you know a year later still haven’t had it fixed supposed to have people out here towards the end of the month to do it, but it’s really convenient to know that they’re gonna just do touchup as opposed to paint the whole thing like they should . I love my home though, so the great thing is [name removed] open the door for me and my family to really fulfill and live our dream. I can deal with the small or little things here and there, but overall [name removed] provided me the ability to fulfill my dream, which I will be forever indebted.
Waddell, on Nov 29, 2023
There were some communication issues in the beginning where maintenance issues were concerned, that seems to have been worked out.
Waddell, on Oct 03, 2023
*Everything* either out of plum, crooked, or poorly installed.
Waddell, on Sep 09, 2023
Oh we pretty much disliked everything. There are ZERO 90° angles in this house, bows in the walls, the bathtubs aren’t level, the grout has had to be done several times due to it being done so poorly the first time and after it being fixed, cracks all in the ceilings, we can see where the seams of drywall meet, there’s stuff under our carpets so when we walk we feel rocks or hard pieces of things, in the transitions between carpet and tile in EVERY ROOM you can feel the staples. Very unprofessional repairmen/women, landscapers, and HOA people, and y’all charge WAY TOO MUCH for upgrades, especially for things that should be included. I can’t honestly believe this builder was named builder of the year. I don’t think we have one nice thing to say about this house.
Waddell, on Aug 07, 2023
The craftmanship of my home was terrible. I had to work with warranty all year long to get things to be built and work right.
Waddell, on Jul 16, 2023
Closing process was not smooth, house wasn’t completed, workers on-site manager was rude.
Waddell, on Jul 03, 2023
too many issues with the hosue and it takes time to get anything done -- I am not happy with the overall quality of the house
Waddell, on Jun 16, 2023
The construction of our home was quite bad. We are still trying to get things fixed. The point of buying a new home was to get a problem free home that we could just move into. We have had trades out 44 days out of 365 days so far, with 2 more scheduled and more to come. That’s 12% of a year that we’ve had work being done on our house. Fortunately I work from home most days and can deal with the trades. Our customer service rep, [name removed], is great, but the sheer amount of issues on this home have made things awful for us. There seemed to be no oversight or pride in work when it was built. The largest fix is coming when they have to pull out half our kitchen to repair a wall - construction allowed a bad piece of wood that literally made a bowed wall on the outside and inside. I can put my hand behind the cabinet, it is so bowed. This should have been fixed by any of the various trades who ignored it when the house was built and now we have to endure moving everything to wait for a fix with a partially unusable kitchen. Based on [name removed] trades track record, most likely something will break when they remove the cabinets and granite and then we’ll have to deal with that.