Homebuilder Ratings & Reviews

Century Communities

Tennessee

380 Homeowner Reviews
Oct 2023 - Apr 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.3
Customers' willingness to refer our communities to their friends and family

Tennessee Communities Map

 

Community Satisfaction Ratings

  • Amberton 75

    3.6

    Tennessee - 11 Homeowner Reviews

  • Averrit Landing

    4.9

    Tennessee - 8 Homeowner Reviews

  • Barton Hills

    4.5

    Tennessee - 56 Homeowner Reviews

  • Cambridge Forest Section 11

    4.5

    Tennessee - 6 Homeowner Reviews

  • Canebrake at Hickory Hills

    3.8

    Tennessee - 16 Homeowner Reviews

  • Carver Creek

    4.8

    Tennessee - 70 Homeowner Reviews

  • Cumberland Point

    3.5

    Tennessee - 6 Homeowner Reviews

  • Davenport Station 56

    3.9

    Tennessee - 27 Homeowner Reviews

  • Davenport Station 80

    4.3

    Tennessee - 24 Homeowner Reviews

  • Elkins Row

    5.0

    Tennessee - 23 Homeowner Reviews

  • Hamilton Church Sf

    4.6

    Tennessee - 10 Homeowner Reviews

  • Hamilton Church Th

    4.1

    Tennessee - 15 Homeowner Reviews

  • Highland Reserves

    4.2

    Tennessee - 13 Homeowner Reviews

  • Morgans Place

    4.7

    Tennessee - 18 Homeowner Reviews

  • Pretoria Falls - Phase 1

    4.4

    Tennessee - 7 Homeowner Reviews

  • Pretoria Falls Phase 2

    4.9

    Tennessee - 2 Homeowner Reviews

  • River Oaks

    3.6

    Tennessee - 13 Homeowner Reviews

  • Slatewood

    4.8

    Tennessee - 2 Homeowner Reviews

  • Southpoint - SFH

    5.0

    Tennessee - 1 Homeowner Reviews

  • Southpoint - Townhomes

    4.7

    Tennessee - 11 Homeowner Reviews

  • The Oaks

    4.7

    Tennessee - 6 Homeowner Reviews

  • The Oaks Phase 1

    4.9

    Tennessee - 9 Homeowner Reviews

  • The Park at Wiltshire

    4.3

    Tennessee - 20 Homeowner Reviews

  • The Villas At Regal Square Ph I-Ii

    3.9

    Tennessee - 6 Homeowner Reviews

Builder Profile

Since 2002, we’ve been building on our vision of a home for every dream with affordable to luxury new home construction—specializing in everything from single-family homes to townhomes, paired homes and condos in sought-after metros from coast to coast

Plus, we make it easier than ever to purchase your dream home through best-in-class homebuying services, enabling you to buy on-site at one of our communities, or when and where it suits you through our industry-first online homebuying experience.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Tennessee
Purchase Experience Testimonials from Real Homebuyers

Spring Hill, TN, on Apr 14, 2025

Efficiency

4.3
Verified Homeowner
Mount Juliet, TN, on Apr 14, 2025

It was extremely easy to work with [name removed] and [name removed] throughout the entire process. While there were some challenges, and we didn't have the opportunity to customize our home in any way like is advertised, we are happy with our new home and the quality of the construction and materials used. We were told a few things would be in the home that were not at the end, and had a great kitched upgrade option that we were surprised by once building started.

5.0
Verified Homeowner
Murfreesboro, TN, on Apr 13, 2025

We loved our home and style! One thing is that I wished that all the cabinets and drawers had slow close throughout the house. I think for the price that we pay, that is an advancement that has came to many houses. We would have also liked if some of the rooms had fans. While this is a minor suggestion, we would have loved if the laundry room was smaller and have the master bedroom or any other room connected to it to be bigger. Obviously we understand that is a personal preference. We really loved working with century communities, they were always ready to help us throughout the process. We are glad to have found our first home with century communities.

5.0
Verified Homeowner
Pleasant View, TN, on Apr 13, 2025

Site manager ([name removed])and sales rep ([name removed]) always ready to help and correct issues early. Both people at Highland Reserve (37146) 9should be recognized for there efforts here.

5.0
Verified Homeowner
Mount Juliet, TN, on Apr 12, 2025

overall great exper

5.0
Verified Homeowner
Lebanon, TN, on Apr 11, 2025

Everyone was very polite and helpful. We had a swift close and they were there no matter when I had a question.

5.0
Verified Homeowner
Lebanon, TN, on Apr 10, 2025

Sales team was super friendly and helpful. The builder, [name removed], was super attentive and has even called a few times after closing just to make sure everything is working as it should as we live in and use more things around the house. Very nice experience overall and glad everyone my wife and I dealt with was helpful and seemed to really care about addressing any of our needs in a timely manner.

5.0
Verified Homeowner
Mount Juliet, TN, on Apr 09, 2025

Everyone at Centruy Communities has been a pleasure to work with. My questions have been answered in a timely and courteous manner. The home is beautiful and finishes meet and exceed my expectations. Ongoing communication through the purchase process was seamless and everyone has made themselves available to move the process to close. Even after closing the project manager, [name removed], and sales agent, [name removed] have been very attentive to questions and requests. Thanks!

5.0
Verified Homeowner
Ashland City, TN, on Apr 05, 2025

I really liked that there was proper communication and I didn’t have to wait around for documentation to be done. Everybody involved was great and didn’t waste time on getting to the closing table.

5.0
Verified Homeowner
Lebanon, TN, on Apr 05, 2025

NA

5.0
Verified Homeowner
Murfreesboro, TN, on Apr 05, 2025

They listened to my needs from start to end and always asked what else I needed

4.9
Verified Homeowner
Spring Hill, TN, on Apr 02, 2025

Items placed on list prior to final walk are still not completed weeks after moving in.

4.7
Verified Homeowner
Pleasant View, TN, on Mar 31, 2025

Easy process. Slight bump in the road as we were getting final approval, but all was figured out. Dishwasher that was originally in the home has still not been fixed or replaced. Garage door has still not been fixed, which has caused it to be unusable. Water heater may also need to be checked out due to only holding hot water for about 15 minutes. Everything else is perfect and works wonderfully.

4.9
Verified Homeowner
Lebanon, TN, on Mar 29, 2025

We had some issues with the house right after we closed. [name removed] went above and beyond to fix everything and made sure we were completely satisfied with our home. He was always available via text or phone to help.

4.9
Verified Homeowner
Old Hickory, TN, on Mar 26, 2025

Everyone was very nice and extremely accommodating on the sales side. I liked the incentives and they were very transparent with what my money was going towards. There are only two things that I did not like. First, I was told that the back yard was going to be graded so it would be more usable and while they did put down top soil it is almost completely unusable. I was told that I could pay someone to put additional soil in but that it would be around $6-10k. Second, I was told that we could not do a blue tape inspection so the orientation felt rushed and things were missed. Now with that being said I have been able to communicate with the builder and everything I have asked to get done has mostly been done. The only thing left is I still don’t have the screens for my windows and the fire place trim does not sit flat and has paint on it. Overall it has been a good experience though and I do like my new purchase.

4.7
Verified Homeowner
Lebanon, TN, on Mar 24, 2025

Everyone here at Averitt Landing with Century has been great. [name removed] the build contractor and [name removed] the Sales [name removed] both are awesome!! ????????

5.0
Verified Homeowner
Lebanon, TN, on Mar 24, 2025

none

4.6
Verified Homeowner
Pleasant View, TN, on Mar 17, 2025

[name removed] and [name removed] were both absolutely fabulous to work with. They both have fantastic customer service and follow through.

5.0
Verified Homeowner
Lebanon, TN, on Mar 10, 2025

They were patient with me and handled all my concerns with the home well and in a timely fashion. Couldn’t be happier with it. [name removed] and [name removed] were great

5.0
Verified Homeowner
Ashland City, TN, on Mar 07, 2025

Everyone was very attentive, courteous and knowledgeable.

5.0
Verified Homeowner