Homebuilder Ratings & Reviews

Desert View Homes

Desert View Homes - El Paso

616 Homeowner Reviews
Jan 2024 - Jul 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Desert View Homes - El Paso Communities Map

 

Community Satisfaction Ratings

Builder Profile

For Over 25 Years, View Homes has been crafting quality homes in Texas, New Mexico and Colorado.

We have been recognized by many organizations for our quality homes, customer experience and dedication to our community. While we are pleased with recognition, we are most proud of the solid foundation and values our company is based on. Our goals go beyond numbers and metrics. We are dedicated to providing the best customer journey and home building experience through compassion, commitment to excellence, honesty and collaboration.

We are committed to building you a place to call home, a place to create memories with family and friends, which will forever be the best view.

View Homes – Building Life’s Greatest View.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Desert View Homes - El Paso
Purchase Experience Testimonials from Real Homebuyers

El Paso, TX, on Jul 24, 2025

What I enjoyed the most was the constant support and responsiveness from [name removed] and the Desert [name removed] team throughout the process. [name removed] was attentive, kind, and willing to walk with us step by step — especially important as first-time homebuyers navigating a new country, language, and system. The process wasn’t always easy, but [name removed]’s willingness to explain everything clearly and find ways to support us financially and logistically made a huge difference. We always felt heard and supported, and for that we’re very grateful. We love our new home, and we're excited to start this new chapter!

5.0
Verified Homeowner
El Paso, TX, on Jul 23, 2025

Everyone is so kind and helpful. I highly recommend this builder.

4.5
Verified Homeowner
El Paso, TX, on Jul 22, 2025

[name removed] and [name removed] were amazing, always there when we needed them.

5.0
Verified Homeowner
Horizon City, TX, on Jul 22, 2025

NA

4.4
Verified Homeowner
El Paso, TX, on Jul 06, 2025

All virtual and was easy being across the world.

5.0
Verified Homeowner
Horizon City, TX, on Jun 29, 2025

[name removed] was very informative and helped us through the whole experience.

4.8
Verified Homeowner
El Paso, TX, on Jun 29, 2025

[name removed] and [name removed] were super helpful!

5.0
Verified Homeowner
El Paso, TX, on Jun 28, 2025

The transparency and updates. [name removed] kept us updated with every stage of the house and we got to visit a few times during construction.

5.0
Verified Homeowner
El Paso, TX, on Jun 25, 2025

What I liked most about my home purchase experience was how smooth and stress-free it was, even while I was overseas. The team was friendly, professional, and always kept me informed at all times.

5.0
Verified Homeowner
El Paso, TX, on Jun 15, 2025

I liked the personel....I was treated like a valued customer....very satisfied however there are some issues with the materials and actual work on the house

4.7
Verified Homeowner
El Paso, TX, on Jun 13, 2025

Na

5.0
Verified Homeowner
Horizon City, TX, on Jun 13, 2025

Everything was great [name removed] was there during every step and kept in touch thru phone calls with updates about the house even after we closed he reached out to see if everything was ok with the house and if we were satisfied

5.0
Verified Homeowner
El Paso, TX, on Jun 06, 2025

Great overall experience

5.0
Verified Homeowner
El Paso, 99, on May 28, 2025

The preferred lender was subpar.

4.6
Verified Homeowner
Horizon City, TX, on May 26, 2025

I loved the warm loving feeling they give when visiting and purchasing very wonderful community.

5.0
Verified Homeowner
Horizon City, TX, on May 25, 2025

i liked that we had weekly updates while we waited for our house to be built.

4.9
Verified Homeowner
El Paso, TX, on May 21, 2025

The whole process went smoothly and everything that needed to be addressed got taken care off immediately.

5.0
Verified Homeowner
El Paso, TX, on May 16, 2025

I cannot thonknof anything

4.9
Verified Homeowner
El Paso, TX, on May 10, 2025

The staff personnel is overall friendly and very helpful and responsive. I really appreciate that gesture.

4.0
Verified Homeowner
El Paso, TX, on May 02, 2025

I enjoyed being kept up to date during the home building process and having weekly pictures of the house throughout the building stages. [name removed] and [name removed] were amazing with their customer service!

5.0
Verified Homeowner