Homebuilder Ratings & Reviews

New Home Co.

Arizona

236 Homeowner Reviews
Jan 2024 - Jul 2025

Builder Profile

We are New Home Co. We believe a home isn’t new because of when it is built, but how it is built. A home is only as new as the ideas and innovations that live there. We are passionate about delivering on the promise of new with every home we design and build.

 

Our new homes artfully blend timeless style and innovative design. A modern way of life with more connectivity and sustainability for smarter and healthier ways to live. Inspired design and choice help to personalize each home with curated design packages that offer a flexible range of styles and costs. Our award-winning sales team is here to help every step of the way with more transparency and trust.

 

We have a new home for everyone, at every stage of life, from suburban communities to urban villages and residences. Every new home is a new beginning for all of us to start the next chapter in our lives. Every new home is a new opportunity to make progress on what it means to be new. We take pride in helping our homebuyers and our industry move forward.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Arizona
Purchase Experience Testimonials from Real Homebuyers

Surprise, AZ, on Jul 24, 2025

I am very pleased on how everything from beginning to end experience

4.8
Verified Homeowner
Queen Creek, AZ, on Jul 22, 2025

Exceptional workmanship and full transparency throughout the whole process as well as quick response times to any inquiries. Also, very professional and friendly.

5.0
Verified Homeowner
Buckeye, AZ, on Jul 20, 2025

I like the communication through the whole process

5.0
Verified Homeowner
Surprise, AZ, on Jul 18, 2025

What I like the most was that the contractors were friendly and willing to help out in any way and after moving in they still stop by to check in on everything.

5.0
Verified Homeowner
Surprise, AZ, on Jul 17, 2025

I LOVE THIS Company! [name removed] made us feel very welcomed and took the time to show us the homes, and [name removed] & [name removed] were also amazing to work with during the final walk thru at closing, and afterwards answered all our questions, super helpful kind and friendly, they went above and beyond!

5.0
Verified Homeowner
Surprise, AZ, on Jul 17, 2025

We loved that [name removed] took us through the phases of construction. He was thorough and informative, giving me the confidence to continue on with the project. [name removed] and [name removed] have been available every step of the way, even after turning the keys over. Their response to a couple minor incidences was prompt and complete. The support of all three on our special day was much appreciated. They have shown professionalism since day one.

5.0
Verified Homeowner
Surprise, AZ, on Jul 15, 2025

Love the superintendent builder [name removed] and [name removed]. They have been very helpful. [name removed] in the office was great.

4.7
Verified Homeowner
Queen Creek, AZ, on Jul 12, 2025

Everyone persons we dealt with at new home co was excellent. You could tell they love what they do and like working for new home co. Our sales rep [name removed] was the best.

4.7
Verified Homeowner
Phoenix, AZ, on Jun 30, 2025

Everybody is nice to my family, from the agent [name removed] to [name removed] & [name removed].

4.4
Verified Homeowner
Buckeye, AZ, on Jun 27, 2025

I liked that everything went smoothly. The staff there is very kind and welcoming.

4.7
Verified Homeowner
Surprise, AZ, on Jun 11, 2025

This was an amazing experience I loved the way everyone treated us like family & I would definitely recommend New [name removed] Co to friends and family ! Thank you [name removed] ! And the whole crew everyone was great I don’t want to leave anyone left out but everyone was just perfect ! Thank you again !

5.0
Verified Homeowner
Surprise, AZ, on Jun 06, 2025

Its more on the lender side issues, we were approved the same day as closing day. It was a tough day for us racing time to get to the Escrow officer’s office.

4.9
Verified Homeowner
Surprise, AZ, on May 26, 2025

I like the professional knowledge, and attention, free the agents

4.9
Verified Homeowner
Buckeye, AZ, on May 24, 2025

The home is beautiful and I love the smart aspect of it. Great price, great neighborhood. Only complaint is the manure smell at night.

5.0
Verified Homeowner
Queen Creek, AZ, on May 22, 2025

Sales person [name removed] was amazing. [name removed] and [name removed] were also great but loan officers and underwriters seemed to drag their feet and weren’t very good at communicating where we were in the process

4.3
Verified Homeowner
Surprise, AZ, on May 21, 2025

The process was somewhat easy we had a few bumps in the road but we love out me new house no everyone that was involved in the process

5.0
Verified Homeowner
Queen Creek, AZ, on May 20, 2025

I liked the open communication and promptness of the entire team. It made the entire process much easier

4.6
Verified Homeowner
Surprise, AZ, on May 05, 2025

The construction manager (Tommy) and his team (Joseph and Tyler) are GREAT! Even after closing, they’ve been super helpful. Warranty guy (Edgar) had everything I requested fixed during the first 30 days and worked with my schedule.

4.9
Verified Homeowner
Buckeye, AZ, on Apr 27, 2025

Everything was perfect

4.5
Verified Homeowner
Surprise, AZ, on Mar 31, 2025

Dealing with New Home Co mortgage lenders

3.9
Verified Homeowner