Homebuilder Ratings & Reviews

Trophy Signature Homes

Trophy Signature Homes - Dallas

2,771 Homeowner Reviews
Dec 2023 - Jun 2025

Overall Satisfaction

4.4
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Trophy Signature Homes - Dallas Communities Map

 

Community Satisfaction Ratings

Builder Profile

Launched in early 2018, Trophy Signature Homes has rapidly expanded across Dallas and Fort Worth, Texas, and will soon be expanding into the Austin, Texas market.

As a subsidiary of Green Brick Partners, Trophy Signature Homes combines our local building expertise with the strong financial resources of a national, diversified homebuilding and land development company.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Trophy Signature Homes - Dallas
Purchase Experience Testimonials from Real Homebuyers

Lavon, TX, on Jun 04, 2025

The process from signing the contract to moving in was excellent. I don’t have any feedback regarding that; everything was completed on time, and everyone was wonderful to work with. However, my main concern is about the home itself, specifically the lawn. We have been living here for about 30 days now, and although I have mowed the lawn a few times, I discovered several large rocks that could potentially damage the lawnmower. Additionally, the ground is very uneven and rocky. I had expected a better quality for the lawn and the surrounding soil, as it appears to be of lesser quality compared to the rest of the home. Overall, aside from these issues, the home has been great. However, I also find that some of the light switches are in awkward positions, which is a bit odd and difficult to explain.

5.0
Verified Homeowner
FARMERSVILLE, TX, on Jun 03, 2025

[Translated from ES] Everything was very easy and the after-sales service was excellent.

5.0
Verified Homeowner
Lavon, TX, on Jun 02, 2025

The whole process was simple, straightforward, and easy to understand. We had a fantastic sales rep, [name removed], and a great builder, [name removed], which further elevated the whole process.

5.0
Verified Homeowner
FARMERSVILLE, TX, on Jun 02, 2025

[Translated from ES] Everything very friendly and fast

5.0
Verified Homeowner
McKinney, TX, on Jun 01, 2025

Everything is exactly as I was told it was gonna be. Everything was done so I could close and move in on time

5.0
Verified Homeowner
Celina, TX, on Jun 01, 2025

Would love to have another walk through before closing.

5.0
Verified Homeowner
McKinney, TX, on Jun 01, 2025

We had a fantastic experience working with [name removed] & [name removed]. They were incredibly knowledgeable about the [name removed] area, guided us through the whole process with patience and expertise.

5.0
Verified Homeowner
FARMERSVILLE, TX, on May 31, 2025

[name removed] was the deal Breaker , he’s Professional attitude, kindness and willingness to help from the moment we walked in till we signed the contract. We’ve been to several builders during our search and Trophy was our final stop to find our forever home. Thank you [name removed] for helping us through some of the difficult process we had and always answering the calls and texts .

4.8
Verified Homeowner
Fort Worth, TX, on May 30, 2025

The experience was fantastic and our house is amazing. [name removed] is extremely helpful and friendly as well!

5.0
Verified Homeowner
Crowley, TX, on May 29, 2025

Superior customer service experience. [name removed] is a pleasure to work with. She is very detailed and personable. She was patient and helped us thru the entire process.

5.0
Verified Homeowner
Forney, TX, on May 28, 2025

Our sales manager, [name removed], was very helpful. She provided us with all the necessary information about utility services before closing, ensuring a smooth transition into our new home.

4.8
Verified Homeowner
Crowley, TX, on May 27, 2025

My loan [name removed] kept me updated on the progress status.

4.8
Verified Homeowner
Lavon, TX, on May 27, 2025

Felt rushed a little just to get the incentives and interest rate, had to make decision pretty quickly before end of March, which was stressful. But I am making this to be a home I want to enjoy.

5.0
Verified Homeowner
Lavon, TX, on May 27, 2025

The builder was the most helpful person throughout the whole experience. He was helpful and easy to work with.

4.2
Verified Homeowner
Forney, TX, on May 27, 2025

Nothing special to mention

3.5
Verified Homeowner
Waxahachie, TX, on May 25, 2025

Contract through move-in was great! Only concern was the final walk. A few things were not fixed from the initial walk and we were told “no home is completely perfect”. Other than that most things were fixed and everything was smooth and taken care of.

4.9
Verified Homeowner
Forney, TX, on May 25, 2025

[Translated from ES] Everything was very good

4.8
Verified Homeowner
McKinney, TX, on May 24, 2025

The overall experience has been a delight.

5.0
Verified Homeowner
Fort Worth, TX, on May 23, 2025

No in person contact. Just emails and text with urgent at the end

3.6
Verified Homeowner
Celina, TX, on May 23, 2025

Communication was clear throughout process

5.0
Verified Homeowner