Homebuilder Ratings & Reviews

Minto Communities - USA

Northeast Florida

1,904 Homeowner Reviews
Jan 2024 - Jul 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Northeast Florida Communities Map

 

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less

Most Recent 20 Comments From Northeast Florida
Purchase Experience Testimonials from Real Homebuyers

Daytona Beach, FL, on Jul 25, 2025

Items that we selected were not included in the structure

2.9
Verified Homeowner
Daytona Beach, FL, on Jul 22, 2025

Our Sales Representative, [name removed] was wonderful. She put us on her list and stayed in touch from choosing our lot to completing our A’s list and contract paperwork. We only wished that she was there until the end of our process at move in but since the last phase was winding down fast she was no longer there. Our B list Coordinator whose name I forget was also excellent to work with. [name removed] our Sr. Superintendent was amazing from start to completion of our home. He always sent weekly emails with updates and photos. He was great to work with, flexible and very knowledgeable and thorough. The closing company, [name removed] [name removed] Fl was a great team to work with! Always available when we had questions. And [name removed] with Master Care had been very helpful. And can’t forget [name removed] who was the ambassador we always saw at the models and assisted us during our New Home Celebration Day. We’ve had a great overall experience! Fins Up!

5.0
Verified Homeowner
Daytona Beach, FL, on Jul 21, 2025

Great communication! The overall proactive style made the building and completion process enjoyable. I would’ve preferred that the only 2 things requested would’ve been incorporated into the home, but otherwise, our buildier, [name removed], did a great job.

4.5
Verified Homeowner
Daytona Beach, FL, on Jul 17, 2025

We feel the sales rep ([name removed])was not honest, misleading us with an unrealistic closing date forcing us to sell our home earlier than necessary, incur unrecoverable rent & storage expenses AND providing updates saying [name removed] was ahead of schedule threatening penalties of $200 a day for every day WE were not ready to close! Our original closing window of Jan-April was not possible as ground wasn’t even broken until DECEMBER 26. We were told that would happen in the months of Sept/Oct. We were also misled on the start because we were told our roofmate (or lack of same) was not a factor in the start of our construction. Which she later admitted it probably was a cause for the delay. What I can say positively is our builder [name removed] who went out of his way to meet us with our requests along the way. The house itself turned out just as we planned. Very pleased with the construction.

4.6
Verified Homeowner
Daytona Beach, FL, on Jul 15, 2025

[name removed] was good to work with.

5.0
Verified Homeowner
Daytona Beach, FL, on Jul 15, 2025

Very knowledgeable person n helpful person always there to help [name removed] sales lady

5.0
Verified Homeowner
Daytona Beach, FL, on Jul 14, 2025

I love the community the people and my new house - [name removed] was a pleasure to work with. What I don’t like is the unfinished walkways off the lanai’s. I understand the drainage issues but esthetically throughout the community I think it looks silly and unfinished. I think there could have been a better way to handle this.

4.7
Verified Homeowner
Daytona Beach, FL, on Jul 11, 2025

I am not happy with the placement of two ceiling fans and was told nothing can be done about it.

4.9
Verified Homeowner
Daytona Beach, FL, on Jul 10, 2025

Every [name removed] employee did an exceptional job for me. Words alone cannot express the happiness I feel from every [name removed] employee from start to finish.

5.0
Verified Homeowner
Daytona Beach, FL, on Jul 07, 2025

Our sales rep [name removed] was over the top excellent and attentive. We are so grateful for her guidance and helping hand!!

5.0
Verified Homeowner
Daytona Beach, FL, on Jul 07, 2025

Like - all the updates on construction. Dislike - we were a part of the final sales group and [name removed] was moving on as we had 3 different reps in the last month.

4.4
Verified Homeowner
Daytona Beach, FL, on Jul 07, 2025

All was easy and clear and sales team is excellent and the whole process was fantastic!!!

4.9
Verified Homeowner
Daytona Beach, FL, on Jul 06, 2025

Excellent construction quality. The sound insulation allowing silent atmosphere is real and very important to me.

4.6
Verified Homeowner
Daytona Beach, FL, on Jul 06, 2025

Salesperson [name removed] never informed me of MAJOR changes that was unknown to us

4.4
Verified Homeowner
Daytona Beach, FL, on Jul 05, 2025

The only issue I had was the condition of the garage floor that will take a lot of prep just to paint it

5.0
Verified Homeowner
Daytona Beach, FL, on Jun 29, 2025

The entire process was effortless [name removed] my builder kept me advised, answered my questions and from what I can tell so far built an excellent home

4.8
Verified Homeowner
Daytona Beach, FL, on Jun 29, 2025

Communication was excellent throughout construction

5.0
Verified Homeowner
Daytona Beach, FL, on Jun 25, 2025

The process was great

5.0
Verified Homeowner
Daytona Beach, FL, on Jun 24, 2025

Overall we just love the [name removed] style community.

5.0
Verified Homeowner
Daytona Beach, FL, on Jun 24, 2025

Everything was fantastic. We could not be more happy. The sales team ([name removed], with backup by [name removed]) and our Construction Superintendent [name removed] were the best real estate people I have ever dealt with.

4.9
Verified Homeowner