Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

7,866 Homeowner Reviews Completed Jan 2024 - Jul 2025

Overall Satisfaction

4.7
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Panama City Beach, FL, on Jul 25, 2025

This was a great experience, is the second property that I buy from [name removed] and as always everyone is very professional, helpful and understanding, I am getting ready for my third property and I hope not to be disappointed.

5.0
Verified Homeowner
Daytona Beach, FL, on Jul 25, 2025

Items that we selected were not included in the structure

2.9
Verified Homeowner
Hardeeville, SC, on Jul 25, 2025

Ability to contact and reach individuals with regards to issues. Quick response to messages Resolve of issues in a timely fashion

5.0
Verified Homeowner
City of Westlake, FL, on Jul 25, 2025

The process started with [name removed] at the health center. She was amazing and very clear on the whole process, [name removed] was [name removed] during the construction process. He was amazing by keeping us on the loop or what’s going on and after the closing [name removed] is on top of all the minor fixed that needs to be done.

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 25, 2025

Everything was explained very well. All the people we met and worked with were great. They were professional and caring. Everyone wanted and wants us to be happy and satisfied. The construction of our villa is solid. Most of the issues we have had have been taken care of. Overall, we would (and do) recommend [name removed] and living in [name removed].

5.0
Verified Homeowner
Hardeeville, SC, on Jul 25, 2025

We have Bought 5 homes in our lifetime and this purchase stood out much higher than any other in the past. The professionalism of [name removed] and his team was incredible. He was very quick to answer questions and provide updates. Great experience!

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 25, 2025

I feel like I have had the cream of the crop with [name removed] as my Mastercare and [name removed] as a builder. Whenever I have a request [name removed] is very quick to respond and takes a look to discuss options.

4.6
Verified Homeowner
Panama City Beach, FL, on Jul 24, 2025

Personal attention

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 24, 2025

The entire team from the builder to the mastercare have been very helpful

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 24, 2025

The entire sales process was seamless, and the building phase was expertly handled by our builder and our Mastercare rep is excellent.

4.6
Verified Homeowner
Hardeeville, SC, on Jul 24, 2025

The view from my lanai. The area is not being mowed and it’s all weeds and trash. Used to see the water and now just see weeds.

4.4
Verified Homeowner
Hardeeville, SC, on Jul 24, 2025

The entire process was smooth and seamless. Our sales rep [name removed] was very knowledgeable, and he made the buying process enjoyable. Everyone kept us informed throughout the process. Our builder sent us weekly updates and pictures, which was a nice touch.

5.0
Verified Homeowner
Hardeeville, SC, on Jul 24, 2025

Love, love, love our sales person. Getting an appliance replaced that was unusable from 1minth in was torture. [name removed] did step up but the constant requests for help were always “refer to Whirlpool”. It took until May of this year!

4.4
Verified Homeowner
City of Westlake, FL, on Jul 24, 2025

Always there for any issue and the design of the house…

4.9
Verified Homeowner
Panama City Beach, FL, on Jul 24, 2025

Our salesman [name removed] and our builder [name removed]

5.0
Verified Homeowner
Panama City Beach, FL, on Jul 24, 2025

I had a lot of electrical problems

4.8
Verified Homeowner
Daytona Beach, FL, on Jul 24, 2025

The people are nice but never experienced issues like we have with our build with you. In the past we have built 3 other homes with different builders and no issues.

4.1
Verified Homeowner
Daytona Beach, FL, on Jul 24, 2025

The hand off to our MINTO representative made it easy to know who to contact for future issues, if any.

5.0
Verified Homeowner
City of Westlake, FL, on Jul 24, 2025

I love visual esthetics, the grounds are always kept in pristine conditions. Any issues I ever had were always taken care of quickly and efficiently

5.0
Verified Homeowner
Daytona Beach, FL, on Jul 23, 2025

Ease of contact, simple processes. Could have been a little more helpful with group 2 selections

4.7
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less