Homebuilder Ratings & Reviews

Minto Communities - USA Reviews

7,949 Homeowner Reviews Completed Oct 2023 - Apr 2025

Overall Satisfaction

4.6
Customers' overall satisfaction
4.8
Customers' willingness to refer our communities to their friends and family

Communities Map

 

Most Recent 20 Comments
Purchase Experience Testimonials from Real Homebuyers

Panama City Beach, FL, on Apr 16, 2025

[name removed], the sales person kept us informed of where the various pieces were and [name removed], the "builder," sent pics every week and had us out on scheduled on-site visits and anytime we wanted to come out.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 16, 2025

[name removed] our builder was excellent very thorough and professional very pleased with the quality of our home he made the process easy

5.0
Verified Homeowner
City of Westlake, FL, on Apr 16, 2025

[name removed] was a great agent. Walked us through all the details and was very responsive to any questions or concerns we had. [name removed] was our builder and is amazing! He was very attentive and responsive, kept us updated on the progress of our home weekly, showed us all the detailed intricacies of our new home and was very pleasant to work with overall. My wife and I are proud of our home and we owe that to the pride that [name removed] takes in his work.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 16, 2025

Our Sup [name removed] was extra ordinary!!

4.5
Verified Homeowner
Hardeeville, SC, on Apr 16, 2025

Our salesman and our superintendent were fabulous.

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 16, 2025

Extremely friendly

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 16, 2025

[name removed] (Sales), [name removed] (builder), [name removed] (Mastercare) all were top notch.

4.5
Verified Homeowner
Daytona Beach, FL, on Apr 16, 2025

Great all-around experience, very responsive!

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 16, 2025

Great people. Best home I have ever built (and this is my fourth).

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 16, 2025

I think we received a good quality built home. I think the MasterCare program is lacking in follow-up.

4.0
Verified Homeowner
City of Westlake, FL, on Apr 16, 2025

It's been a great year working with [name removed] from the initial visit and the ongoing support that [name removed] has provided. He has consistently exceeded my expectations.

5.0
Verified Homeowner
Daytona Beach, FL, on Apr 16, 2025

I wish we could have spent more time with B's. It was very overwhelming. It would have been nice to think over a week before being locked it. Also a suggestion sheet would be nice, for example, Lanai list all the possible things to choose from.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 15, 2025

Willingness to please.. rapid response on home issues.. landscape responses not so much

4.8
Verified Homeowner
Daytona Beach, FL, on Apr 15, 2025

attention to details from [name removed] who was our salesperson to [name removed] in the design center and [name removed] our construction superintendent. [name removed] our Mastercare rep has been very helpful and keeps us informed. responds quickly to any questions.

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 15, 2025

I didn't like that we were pushed into an earlier closing and almost lost the house because they would not give us a couple extra weeks to close. I really like our Master Care [name removed], [name removed]. He is always on the ball. I appreciate all the help [name removed] gave us going through this process. [name removed], our Builder, was top notch and excellent with communication. Finally, [name removed], was a big help with picking out our options.

4.4
Verified Homeowner
Hardeeville, SC, on Apr 15, 2025

Each member of the team has responded quickly and accurately.

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 15, 2025

all good

5.0
Verified Homeowner
Panama City Beach, FL, on Apr 15, 2025

[name removed] has been great to work with. I just call or text my Mastercare rep and he schedules a repair for me, or if it is very simple tells me how to fix it. [name removed] has been great to work with. Also, lawncare/groundskeeping has been great.

4.8
Verified Homeowner
Daytona Beach, FL, on Apr 15, 2025

Everyone was extremely helpful and concerned that we were satisfied, from our initial contact, [name removed] to our sales agent [name removed] to our builder [name removed] and our Mastercare rep, [name removed]. Can’t imagine a more caring group.

5.0
Verified Homeowner
Hardeeville, SC, on Apr 15, 2025

Our superintendent was very efficient and ahead of schedule.

5.0
Verified Homeowner

Builder Profile

Our story begins in 1955 with a simple belief: that we could build better places to live, work and play, one home and one relationship at a time. Since then, The Minto Group has successfully built a fully-integrated real estate company that can meet the needs of any individual, family, investor or business. We’ve accomplished a lot over the years, and as we continue to celebrate new ventures, milestones, innovations and investments, we’re always looking ahead to what’s possible. Read on to learn more about our journey over the past 60+ years.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less