Top Homebuilder Ratings & Reviews

New Home Co.

Arbor Ranch Cottages

14 Homeowner Reviews Completed Mar 2025 - Jun 2025

New Home Co. << Northern California

Overall Satisfaction

4.4
Customers' overall satisfaction
4.2
Rating of homeowners' willingness to recommend this builder

PERFORMANCE RATINGS

Overall Experience

4.4

Purchase Experience

4.6

Construction Experience

4.6

Customer Care Experience

4.7

Home Readiness

4.5

Community Profile

New Home Co. logo

We are New Home Co. We believe a home isn’t new because of when it is built, but how it is built. A home is only as new as the ideas and innovations that live there. We are passionate about delivering on the promise of new with every home we design and build.

 

Our new homes artfully blend timeless style and innovative design. A modern way of life with more connectivity and sustainability for smarter and healthier ways to live. Inspired design and choice help to personalize each home with curated design packages that offer a flexible range of styles and costs. Our award-winning sales team is here to help every step of the way with more transparency and trust.

 

We have a new home for everyone, at every stage of life, from suburban communities to urban villages and residences. Every new home is a new beginning for all of us to start the next chapter in our lives. Every new home is a new opportunity to make progress on what it means to be new. We take pride in helping our homebuyers and our industry move forward.


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MOST RECENT HOME OWNERS' VERBATIM COMMENTS - All
Purchase Experience Testimonials from Real Homebuyers

Elk Grove, CA, on Jun 04, 2025

Like: Responsiveness in the status updates as contract documents were signed off.

5.0
Verified Homeowner
Elk Grove, CA, on Apr 17, 2025

Katrina and Shirley did an awesome job. I felt like they were always available to answer all my questions and very friendly/helpful.

5.0
Verified Homeowner
Elk Grove, CA, on Apr 11, 2025

I love the quality of the finishing. The new home co agent Kristin Coleman was so great to work with.

5.0
Verified Homeowner
Elk Grove, CA, on Mar 26, 2025

It was fine. Everything went smoothly on the New [name removed] Co. side. It was Universal Lending that was awful.

3.7
Verified Homeowner
Elk Grove, CA, on Mar 26, 2025

Kristin Coleman at The New Home Company played an essential role in making our home-buying experience smooth and stress-free. From the very beginning, she kept us closely connected to the construction process by regularly sending us photos and updates. Living far from the new home, we truly appreciated how she helped us feel involved every step of the way. She was proactive, knowledgeable, and incredibly friendly. When she learned about upcoming tax changes, she promptly informed us, ensuring there would be no surprises later. Even after she had been reassigned to other properties, Kristin continued to support us without hesitation, guiding us through the final stages of the process with the same care and commitment. One of the most critical moments came when there was a delay and miscommunication between our lender and the title company. Kristin quickly stepped in to coordinate communication between all parties—us, our mortgage broker, and the title company—and played a key role in ensuring that we still closed on time. Her dedication, responsiveness, and genuine care truly exceeded expectations. It was an absolute pleasure working with her, and we’re so grateful for everything she did to help us into our new home. -------------------------- Derek was incredibly helpful during our final walkthrough before closing. He was thorough and attentive, taking diligent notes on all the items that needed to be addressed. His follow-up with the construction crew was prompt and effective—he ensured that everything was taken care of both before and after closing. What stood out most was his depth of knowledge, down to the smallest details—he even knew the exact shade of paint used in a specific room! Derek’s professionalism, attention to detail, and commitment to making sure everything was just right gave us great peace of mind. We truly appreciated his support and dedication during such an important time.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - Purchase & Move In
Purchase Experience Testimonials from Real Homebuyers

Elk Grove, CA, on Jun 04, 2025

Like: Responsiveness in the status updates as contract documents were signed off.

5.0
Verified Homeowner
Elk Grove, CA, on Apr 17, 2025

Katrina and Shirley did an awesome job. I felt like they were always available to answer all my questions and very friendly/helpful.

5.0
Verified Homeowner
Elk Grove, CA, on Apr 11, 2025

I love the quality of the finishing. The new home co agent Kristin Coleman was so great to work with.

5.0
Verified Homeowner
Elk Grove, CA, on Mar 26, 2025

It was fine. Everything went smoothly on the New [name removed] Co. side. It was Universal Lending that was awful.

3.7
Verified Homeowner
Elk Grove, CA, on Mar 26, 2025

Kristin Coleman at The New Home Company played an essential role in making our home-buying experience smooth and stress-free. From the very beginning, she kept us closely connected to the construction process by regularly sending us photos and updates. Living far from the new home, we truly appreciated how she helped us feel involved every step of the way. She was proactive, knowledgeable, and incredibly friendly. When she learned about upcoming tax changes, she promptly informed us, ensuring there would be no surprises later. Even after she had been reassigned to other properties, Kristin continued to support us without hesitation, guiding us through the final stages of the process with the same care and commitment. One of the most critical moments came when there was a delay and miscommunication between our lender and the title company. Kristin quickly stepped in to coordinate communication between all parties—us, our mortgage broker, and the title company—and played a key role in ensuring that we still closed on time. Her dedication, responsiveness, and genuine care truly exceeded expectations. It was an absolute pleasure working with her, and we’re so grateful for everything she did to help us into our new home. -------------------------- Derek was incredibly helpful during our final walkthrough before closing. He was thorough and attentive, taking diligent notes on all the items that needed to be addressed. His follow-up with the construction crew was prompt and effective—he ensured that everything was taken care of both before and after closing. What stood out most was his depth of knowledge, down to the smallest details—he even knew the exact shade of paint used in a specific room! Derek’s professionalism, attention to detail, and commitment to making sure everything was just right gave us great peace of mind. We truly appreciated his support and dedication during such an important time.

4.7
Verified Homeowner

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 5-6 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet

MOST RECENT 20 HOME OWNERS' VERBATIM COMMENTS - 10-12 Months after Move In
Purchase Experience Testimonials from Real Homebuyers

There are no homeowner comments for this time period yet