Homebuilder Ratings & Reviews

Legend Homes Reviews

2,036 Homeowner Reviews Completed Oct 2023 - Apr 2025

Overall Satisfaction

4.3
Customers' overall satisfaction
4.5
Customers' willingness to refer our communities to their friends and family

Location Map

 

Most Recent 20 Comments From All Locations
Purchase Experience Testimonials from Real Homebuyers

Fort Worth, TX, on Apr 16, 2025

[name removed] has been extremely helpful and informative !

5.0
Verified Homeowner
San Antonio, TX, on Apr 16, 2025

[name removed] was a big help from start to end, even to now. Being a fire time home buyer he made everything go way more smoother than I would have thought.

5.0
Verified Homeowner
Conroe, TX, on Apr 16, 2025

Closing within 30 days was outstanding. It was clear for me all the steps that I need to accomplish to finish the process They shared all required information about the house and the equipment

5.0
Verified Homeowner
Conroe, TX, on Apr 16, 2025

[Translated from ES] Excellent service from Mr. [name removed], very attentive and professional in his work.

4.8
Verified Homeowner
WILLIS, TX, on Apr 16, 2025

The only thing was [name removed],she was not very communicative,she lacked customer service and she as very late with everything

5.0
Verified Homeowner
Conroe, TX, on Apr 15, 2025

Nothing, I am very satisfied with the way they help me, especially when I complete an order. Mr. [name removed] is one of the best. and cares about the community needs

5.0
Verified Homeowner
San Antonio, TX, on Apr 14, 2025

What I like the most is how Legend home representatives attend to their customers.

5.0
Verified Homeowner
Huntsville, TX, on Apr 14, 2025

We have a carpet padding issue in our home. Carpet tack strips poking through all over the place. Needs to be addressed.

3.2
Verified Homeowner
Splendora, TX, on Apr 14, 2025

It was an easy process from start to finiah

5.0
Verified Homeowner
Fort Worth, TX, on Apr 13, 2025

My Warrenty representative [name removed] has been amazing in helping me solve any issues that has shown up in the first few months of owning my home. It has given me great confidence that Legend homes will stand behind their products. [name removed] has gone above and beyond in making sure everything about my home is taken care of in a timely fashion and done well.

4.5
Verified Homeowner
Conroe, TX, on Apr 13, 2025

[Translated from ES] Everything was on time and in the right way

5.0
Verified Homeowner
Fort Worth, TX, on Apr 12, 2025

When settling occurred and there were separations in the garage, patio and home, I was told that was normal and they declined to fix any of it. This happened 6 months after I moved in. The quality and workmanship is substandard. I like the floor plan and the area.

2.7
Verified Homeowner
Splendora, TX, on Apr 11, 2025

The process was very smooth. That is much appreciated.

5.0
Verified Homeowner
Fort Worth, TX, on Apr 10, 2025

Loved every minute of the process!!

5.0
Verified Homeowner
San Antonio, TX, on Apr 10, 2025

I loved the whole experience. [name removed] was amazingly helpful and patient as well navigated some hurdles during qualifying process. Def would recommend.

5.0
Verified Homeowner
Everman, TX, on Apr 09, 2025

It was a very easy buying process - nice team - keep up the good work !

4.5
Verified Homeowner
Splendora, TX, on Apr 08, 2025

The garage size, can't park my truck inside.

5.0
Verified Homeowner
Seguin, TX, on Apr 07, 2025

I dislike the condition of the fence and the rear entrance/exit to the yard by using a wooden skip and lack of handrails at the front entrance

4.5
Verified Homeowner
Conroe, TX, on Apr 05, 2025

The urbankzation don't has sidewallk...

3.9
Verified Homeowner
Everman, TX, on Apr 04, 2025

This is a brand NEW neighborhood. I've noticed neighbors not keeping up with yards, trash not completely in trash cans (on every trash day, not just special pickup days), and my car spot in front of home most times occupied by someone not living in my house.

3.6
Verified Homeowner

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:...read more

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted...read less