Homebuilder Ratings & Reviews

Legend Homes

Houston

1,123 Homeowner Reviews
Jan 2024 - Jul 2025

Overall Satisfaction

4.5
Customers' overall satisfaction
4.6
Customers' willingness to refer our communities to their friends and family

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Community Satisfaction Ratings

Builder Profile

Since 1991, Legend Homes has established a tradition of constructing affordable homes without sacrificing style and luxury.

With well over 10,000 residences constructed in the Greater Houston area, Legend Homes has built a reputation as one of Houston’s most trusted homebuilders.

Homebuilder Customer Reviews

No one knows more about a homebuilder's quality and service than the builder's customers.

Since 1984, Eliant has been independently evaluating the performance of homebuilders across the U.S., Canada, and the Middle East:

  • We ask recent homebuyers to evaluate their builder's purchase process.
  • Then, we ask homeowners to evaluate their builder's quality and service (1) after the first 5-months in the home, and (2) again at the end of the first year.

In "Homebuilder Customer Reviews", we present the ratings and comments collected from new-home buyers at these three points in time.

Eliant verifies that only evaluations completed by actual customers are included in this "Homebuilder Customer Reviews" site. No other evaluations - whether collected by the builder or those appearing on other public sites - are included here. All customer comments are included verbatim, no editing is permitted.

Most Recent 20 Comments From Houston
Purchase Experience Testimonials from Real Homebuyers

Conroe, TX, on Jul 25, 2025

The people. [name removed] and [name removed] were amazing to work with. They made the process so easy and addressed every concern and answered every question along the way. We couldn't have asked for a better experience.

5.0
Verified Homeowner
Conroe, TX, on Jul 21, 2025

I like the way to manage the orientation walk and they are open to heard the request or necessities

5.0
Verified Homeowner
Montgomery, TX, on Jul 14, 2025

Everything was great! The whole team of Legend experts was phenomenal

5.0
Verified Homeowner
Splendora, TX, on Jul 13, 2025

Nothing for now

4.5
Verified Homeowner
BROOKSHIRE, TX, on Jul 13, 2025

That i have a window leak that is on its 5th repair attempt. This leak was there before closing. The window still leaks and i havnt paid my first payment. I constantly have to make sure some one is home so this problem can be fixed (hopefully). This has become a huge inconviniance.

4.6
Verified Homeowner
BROOKSHIRE, TX, on Jul 11, 2025

Great experience. It really felt like they cared. [name removed] and [name removed] were super!

4.8
Verified Homeowner
HOUSTON, TX, on Jul 09, 2025

Drainage issues and other stations not well secured

4.3
Verified Homeowner
Conroe, TX, on Jul 08, 2025

The communication was clear and smooth

4.9
Verified Homeowner
Splendora, TX, on Jul 05, 2025

Legend Homes are very welcoming and they value us as customers they made our home purchase very easy and smooth

5.0
Verified Homeowner
Conroe, TX, on Jul 02, 2025

The good attention and service that [name removed] provided in getting the house

5.0
Verified Homeowner
Conroe, TX, on Jun 30, 2025

Lot of repairs that they have to fix before move in. But at this time, we have a lot of things that need to call to warranty dept. The process and sched was on time.

3.7
Verified Homeowner
Conroe, TX, on Jun 29, 2025

The purchase experience went smooth overall between the lender, office rep, and builder manager. There were a few blue tape items that were not completed as originally agreed on that require warranty help with getting completed. Overall everyone was professional and helpful.

4.4
Verified Homeowner
Conroe, TX, on Jun 29, 2025

Only thing I would have liked better is better toilets, washer/dryer and some fixtures. Toilets are the very and the washer and dryer are the very basic as well. The fixture that I believe needs to be changed is the kitchen sink faucet. It should be one that you can use as a hose as well to clean the sink.

4.9
Verified Homeowner
Conroe, TX, on Jun 27, 2025

Our sales agent [name removed], was amazing. But unfortunately she left and then [name removed] just couldn’t meet her level of customer service. I felt left behind and forgotten especially on the day of our closing.

4.2
Verified Homeowner
Huntsville, TX, on Jun 27, 2025

Never got a new home owner picture, first day I got my key my upstairs bedroom was flood from a frozen AC unit bc the filter hadn’t be replaced since being built. Lights flicker due to low quality led, after nearly a month got the bath room (2) replaced and they don’t seem to flicker so willl need to deal with getting whole house replaced. No key for house bc you didn’t have it for me and post office claims someone lived in house before me and won’t give me the key. Either way . You should be giving the key vs making the home owner deal with that nonesense. Ac don’t seem to still work right. But can’t miss any more work right now to deal with the issues

3.5
Verified Homeowner
Conroe, TX, on Jun 20, 2025

I enjoyed how quick the process was to get into my new home.

4.3
Verified Homeowner
Splendora, TX, on Jun 18, 2025

It was such an easy process from the start to the finish.

5.0
Verified Homeowner
Splendora, TX, on Jun 14, 2025

Everyone was very helpful from the builder to the sales rep

5.0
Verified Homeowner
Conroe, TX, on Jun 13, 2025

[name removed] and [name removed] were great with the house. Answered questions brought up suggestions, outlined time lines cleared warranty questions. [name removed] very welcoming and [name removed] stopped by while a few things were getting finished up. Great group of people

4.9
Verified Homeowner
Splendora, TX, on Jun 13, 2025

The entire process was very fast. It was super easy. I would have liked to have someone walkthrough the entire process with me a little more upfront because I bought through the Simply Home program, but overall it was very good.

4.8
Verified Homeowner